Maksim Zhelezniakov Email & Phone Number

Barcelona, Catalonia, Spain

Developed an iOS application for Wallapop, the second online goods market after Amazon in Spain.- Collaborated in a cross-functional team of 15 members responsible for payments and checkout process.- Delivered Apple Pay as a new payment method and brought up conversion rate by 2% with transaction errors down by 16%.- Implemented a new payment in advance feature that boosted daily transactions number by 40%.- Defined 3 main improvement areas in the team's way of working and proposed action points on each.- Increased quarter tests coverage by 10% with unit and snapshot tests and streamlined QA regression.

- Hosted online webinars and taught iOS development to engineers of the beginner level- Guided and mentored fellow developers on their learning journey- Prepared webinar materials: presentations and home tasks

Remote

Engineered an iOS application for the online travel agency.- Introduced train tickets support and elevated a number of available travel destinations by 11%- Completed team's transition to a full-fledged design system with versatile and autonomous UI components.- Upgraded UI and secured a new identity of the brand.- Managed the App Store release process, communicated with QA team members and handled critical bugs.

St Petersburg, St Petersburg City, Russia

Worked in spare time with a founder of the project. Informative life-style app with articles in different categories.- Overhauled UI with modern components instead of legacy and outdated ones.- Developed a set of home screen SwiftUI widgets showing recent articles.- Implemented local user notifications with suggestions to increase user retention.- Developed a new courses feature which allows users to up their skills and knowledge in specific areas.

Moscow, Moscow City, Russia

Developed an iOS project of Yandex Zen — a content platform for influencers with news, text posts and videos.- Launched server-driven UI support and accelerated new features delivery by at least 2 times.- Introduced a standalone e-commerce module and led to 5% traffic growth.- Perfected regression testing with more than 50 new UI tests added as a mandatory pre-release step.- Adapted the application's feed for advertisement campaigns that amplified retention of new users by 7%.- Discussed aspects for improvement with a team on Agile meetings and defined action points for remediation.

St Petersburg City, Russia

Improved a B2B app featuring VoIP calls, chats, SMS, voice mails, contacts synchronization.- Added support of 6 languages for 2 existing applications from scratch and increased their daily usage by 9%.- Prepared app’s rebranding and secured a deal with a partner company.- Extended existing features and increased customer satisfaction metrics by 3%.- Integrated a robust automation solution and accelerated product delivery by 20%.- Partnered with 3 other commands to discuss future changes in internal API and its impact on customers.

Saint Petersburg, Russian Federation

- Overhauled UI tests with XCTest and expedited QA work by 1.5 times.- Produced more than a hundred of stable and demanded by a product team UI tests.- Ensured high product quality and delivery levels with tests automation and reduced regression testing by 40%.

Saint Petersburg, Russian Federation

- Established #1 productivity metrics in the team of 15 colleagues for 3 months- Coached 2 junior engineers to get higher support quality through their promotion - Collaborated with 5 senior managers on complicated work cases on a daily basis, discussed personal results during one-in-one meetings- Guided junior specialists on working through non-trivial issues and escalations from customers

Saint Petersburg, Russian Federation

- Troubleshooting and resolving of technical issues of corporate international clients who are using Intermedia services - Hosted Exchange Server, Sharepoint, Skype for Business, DNS, file sharing and backup solution SecuriSync, MS Office Apps and Office 365 via phone, email and chat;- Using internal resources as knowledge base articles, wiki and an archive of past cases in order to resolve technical problems;- Extensive testing using virtual environment and test devices to replicate a technical issue;- Handling remote sessions with customers' devices to resolve a local problem or gather troubleshooting details;- Subject matter expert of Intermedia file collaboration and backup system SecuriSync;- Next escalation level to Tier 2 Technical Support to deal with complex issues that require server changes;- Analysis of customer needs and providing the best solution to maintain worry-free experience.

Bachelor'S Degree, Electrical, Electronics And Communications Engineering

High School/Secondary Diploma Programs

High School