As a sales engineer at Enter Tech Trading and Engineering Services, I apply my technical knowledge and skills to explain our company's products or services to customers, discuss their equipment needs and system requirements, and interact with them directly to understand their challenges and goals. I have an engineer's degree in mechanical engineering from Bicol University, where I learned the fundamentals of boiler fabrication and design, and gained hands-on experience in CAD training and safety monitoring.Prior to joining Enter Tech, I worked as a call center customer service representative at Teleperformance, where I handled customer complaints, provided appropriate solutions, and followed up to ensure customer satisfaction. I also handled different financial accounts, such as cards and loans, via outbound and inbound calls. I enjoy working with diverse and dynamic teams, and I value learning from different perspectives and experiences. I am motivated by the opportunity to help customers achieve their goals and to contribute to the growth and success of the company.
Enter Tech Trading And Engineering Services
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Technical Sales EngineerEnter Tech Trading And Engineering Services Oct 2023 - PresentMalolos, Central Luzon, PhilippinesPreparing and developing technical presentations to explain our company's products or services to customers.Discussing equipment needs and system requirements with customers and engineers.Interacting directly with clients to understand their needs, challenges, and requirements.
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Call Center Customer Service RepresentativeTeleperformance Jul 2021 - Aug 2022Engaged and handled customer complaints, provide appropriate solutions for customers, and follow up to resolve any issues with their customer experience.Handled two different financial accounts, one is for cards. Eventually assigned to another account for loan processing via outbound and inbound calls. -
Internship TraineeEnertech Systems Industries Incporated Jul 2019 - Aug 2019Marilao, Central Luzon, PhilippinesInitially assigned in Safety for monitoring on-site work. Rotated often in Production and went in lectures in Boiler Fabrication. Assigned afterwards in Engineering and learned briefly the design procedures in boiler fabrication and experienced hands-on CAD training in boiler design.
May-Ann Bonto Education Details
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Mechanical Engineering
Frequently Asked Questions about May-Ann Bonto
What company does May-Ann Bonto work for?
May-Ann Bonto works for Enter Tech Trading And Engineering Services
What is May-Ann Bonto's role at the current company?
May-Ann Bonto's current role is Technical Sales Engineer.
What schools did May-Ann Bonto attend?
May-Ann Bonto attended Bicol University.
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