May C. Email & Phone Number

Alhambra, CA, US

Pasadena, California, United States

• Streamlined the accounts payable and enhanced accounts receivable processes, reducing the average collection period by 7 days, leading to a 20% increase in cash flow.
• Served as the primary liaison for authors, contractors, and vendors, resolving issue promptly and maintaining a 95% client satisfaction score.”
• Optimized payroll process, reducing payroll cycle time, ensuring accurate and timely payments with a 98% accuracy rate,
• Managed daily office operation, implementing systems that enhanced productivity by 30%.
• Coordinated HR activities, including onboarding and employee relations, leading to a smooth transition and a significant boost in employee morale.
• Facilitated communication between 100+ authors and internal team, ensuring timely resolution of queries and enhancing author satisfaction.

Pasadena, CA

• Collaborated with clients to revamp branding and custom packaging, resulting in a 15% increase in brand visibility.
• Managed financial operations, tracking, and balancing incoming and outgoing transactions within budget, consistently meeting 98% of important deadlines.
• Maintained clients’ accounts, monitoring, and forecasting purchase orders, inventories, and sales, resulting in a 25% improvement in inventory turnover rates.
• Prepared monthly financial reports with actionable insights, leading to a 5% reduction in operational costs.
• Handled multiple client projects, balancing timelines, communication, and follow-up with various stakeholders to achieve a 20% improvement in project completion times.
• Developed and executed solutions to effectively organize and monitor clients’ needs, resulting in a 10% increase in profit margins.

Alhambra, California, United States

• Streamlined patient interactions and optimized scheduling, increasing productivity by 10% and enabling the medical team to assess 18% more patients within standard hours.
• Generated daily account postings, produced weekly deposits, and reviewed monthly accounts payable and receivable, improving financial accuracy by 10%.
• Administered insurance verification and optimized patient consultation, resulting in a 15% increase in patient satisfaction.
• Established and maintained a highly efficient filing system for invoices, records, and pertinent files, reducing retrieval time by 25% and enhancing overall office efficiency.

Bachelor Of Arts (B.A.)

Multiple Subject Teaching Credential