May Chen Email & Phone Number

Jersey City, New Jersey, United States

Berkeley Heights, New Jersey, United States

• Volunteered in multiple leadership roles as chairperson for events such as back to school picnic, holiday boutique, book fair, read-a-thon, and end of year school celebrations.• Led fundraising efforts for multiple committees which raised an average of $3,000 each year

Bridgewater, New Jersey, United States

• Collaborated with executive officers to develop management key metrics reports for International Institutional Line of Business• Managed relationships with international country CFO’s to ensure timely, consistent, and accurate reporting of performance metrics• Oversaw management reporting integration process for over 40 countries after acquisition of AIG International Institutional Business

New York City Metropolitan Area

• Project manager in the implementation of new financial reporting system for CFO office• Coordinated budgeting and forecast analysis across all business units in order to support major corporate targets of the executive office• Primary liaison between financial office and information technology to ensure the delivery of concise and accurate financial reports at all levels

Springfield, Massachusetts Metropolitan Area

Call Center Staff Management/Project Manager : • Manage team of 16 customer service representative with a focus on quality service, recruiting, and staff development. • Project manager to consolidate telephony and computer software data across three largest product lines• Leading 2 person team to determine net benefits of technology based solutions to process improvementsLong Term Care/Project Manager : • Worked alongside senior vice president of division to launch LTC product• Partnered with marketing department to design advertising campaign, created Value Stream Mapping of product process flow, and negotiated contracts with external partners. • Project manager and lead negotiator in establishing first third party distribution relationship for the Long Term Care business unit, with $3 M revenue target over first 3 years. Disability Income Strategic Planning/Project Manager: • Collaborated with senior executives to develop 2004 Disability Income Business Unit Strategic Plan, evaluating key growth and focus areas in order to achieve 2004 business unit targets• Coordinated efforts of third party representatives and MassMutual systems to develop integration and work flow requirementsCapital Market Financial Analysis: • Provided analytics to senior management on key business issues including corporate strategy, corporate structure, business and peer performance, capital and liquidity management, M&A and restructuring. • Led a 4-person team effort to develop divisional cash flow reporting.

San Francisco Bay Area

• Collaborated with directors to create and manage problem-resolution team• Analyzed cost effective business initiatives including the creation and streamlining of operation processes, resulted in a total reduction of 6.7% in costs and write-offs within 3 months of initiation.• Designed and conducted employee training workshops in accordance with new and updated operational processes.

Newport Beach, California, United States

• Responsible for acting as a liaison between custodial banks, consultants, and portfolio managers to assist in proactively identifying new services.• Assisted account managers in generating performance reports and marketing campaigns that were presented to existing as well as prospective institutional clients.• Coordinated with portfolio managers, the legal department, and new accounts operations to ensure objectives and requirements for institutional clients.

Master Of Business Administration - Mba, Finance, General

Bachelor'S Degree, Economics