May Chen Email & Phone Number

Auckland, New Zealand

It’s about creative designs that are practical for your business. - web design and layout (created multiple shopify ecommerce or Squarespace and Wordpress service type websites) - product and ecommerce specialisation (experience with food and beverage) - social media content production and ideation- content and marketing strategy- creative photography and videography - PR and events consultation- Business strategy consulting for small businesses

Auckland, New Zealand

Thea is focussed on matcha, a super green tea with caffeine, l'theanine and antioxidants. A great way to start the day or a replacement for coffee as matcha helps evade jitters with lower levels of caffeine and l'theanine to calm you. With a selection of homeware expanding, Thea is a growing beverage and lifestyle company. Keep your eyes on us!

Auckland, New Zealand

Specialising on back links and local seo for award-winning Pure SEO’s clients. Working with a talented group of people to make better websites, it was great to expand and share my knowledge of SEO and marketing. - Local SEO GMB profile optimisation- Link Building specialisation. Set up and analysis admin.- Content Gap Analysis- Keyword Analysis and Optimisation - UX Optimisation, including help with templates.

Drive enhancement and engagement in Hettich New Zealand’s digital touchpoints. Manage and facilitate the production of all content for designwithhettich.co.nz, social media and online owned media channels. Apply SEO and measurement best practice.

Planning• Working closely with our marketing strategist, create a content strategy tosupport broader marketing goals• Proactively monitor and review the international marketing plan, including:o planning what content needs to be produced to align with keycampaigns and events, ando to come up with ideas for how messages can be delivered effectivelyfor the market and audience.• Develop and maintain the marketing social media plan and contentcalendar• Understand social media best practice and plan and produce contentaccordinglyContent Production• Create valuable, clear marketing content such as blogs, case studies,website copy, EDM copy and social media posts to promote the brand andproducts in a way that fits within our aspirational brand position• Perform general copywriting for the marketing, sales and managementteams• Proofread and critique internal communications and other internaldocuments before publication• Use the adobe creative suite to produce imagery and creative as thecontent strategy requires. For example, social media tiles, image edits, andadvertising creative• Video creation, including shooting and editing• Bring new ideas and share them with the team• Publish content to websites and social channels• Support in creating product specific content and resources for the salesteam and B2B audiencesOptimisation & Performance Reporting• Work closely with the Marketing strategist and rest of the team to use data,insights, user research, and customer feedback to continuously optimise

Auckland, New Zealand

Lead UX design on a wellbeing reporting dashboard that would link to the app version.- Brainstorming and ideation of features helpful to intuitively and easily track wellbeing- Creating flows and maps of how the app will interact with the user and ways to report and track these - UI design and the use of smart functions- Creating a design system - Reiterations of designs and user testing- Working with developers to create a working app/ prototype - Self-learning/problem solving on the go Agile and design thinking is necessary in this project as we aim to create a better space for our minds. Daily scrums/ stand ups and weekly tracking to keep the team on track.

Auckland, New Zealand

Digital Product Design learning using agile methodologies and sprints to kickstart projects

I was asked to come back to Smith + Caughey's as their Assistant Accountant where I learnt multi-disciplinary skills that allowed me to be responsible for tasks, autonomous and look after projects while organising colleagues.Cash Management - ensuring cash received match sales in system, investigate and resolve errors with multiple teams.Month End Support - journals accruals, adjustmentsTax preparations - monthly GST and quarterly FBTForeign/ Adhoc Payments and General InvoicingInternal Audit Controls and Systems - creating SoPs, cross department forms and streamlining processesBudgets admin, transfers and seasonal additionsFixed Assets disposals, creation and administrationERP and Cloud based systems implementation and use

Daily Customer InteractionArrange Payment Arrangement of arrears according to company guidelinesLoading and Monitoring Arrangements for ArrearsEnsuring compliance of legal statutes i.e. CCCFA and PLASkip-tracing through PPSR, VEDA, cloud-based files etc.Creating new loans through hardship or refinance Time Management essential to collections processOn-going contribution to development of department and other duties deemed necessary by supervisorTo be constantly looking to enhance the process of the role to ensure the best result for both the company and the consumer every timeAnd any other tasks that come by - Constantly learning about laws surrounding consumer credit

A part-time role during my University StudiesCash Desk:Dealing with monies on a regular basis, giving change, counting and putting floats in for the next dayDealing with payments of Smith and Caughey accounts and the resolution of issuesUse of Excel to provide information on money transactions i.e. daily cashPrepare, count, record and bank cash collection from all countersProvide authorisation codes based on analysis of account when neededCustomer Service:Daily customer interaction, over the counter and on the phone. Phone operator - transferring calls and answering general queriesGeneral knowledge of all departments of Smith and Caughey's In charge of helping colleagues and consumers with general IT queriesAuthorised to provide refunds Gift card sales, deliveries, queries and solutionsLay-by organisation, pick-up, queries and solutions

I was able to fill in for the Credit Controller for front-line work during this period.The main point of contact between all consumer accounts, making decisions on their debt, authorisation of debtor charges overseeing new applications and cash receipting. The creation and use of excel spreadsheets to organise account data, implementation and editing of forms and letters and the use of the Smith and Caughey's debtor system. Emailing and phone calls made and taken daily to ensure efficient customer service. All round documentation accuracy and completeness

Worked during University Studies to help with workload in the office.Processing and handling of creditor supplier invoicesPreparation of reconciliations i.e. creditor statementsAll round documentation accuracy and completeness

Bachelor’S Degree, Accounting And Commercial Law

Activities and Societies: Social Media Director of ESA, AUSA, AUCSA, KAC, Summer Scholarship Commercial Law, Class representative, Econ.

Letter Of Completion, Marketing, A-

Taking Monday evening three-hour classes in-person at the Mt Albert campus for this course was insightful and extremely useful for my.

Certificate, Marketing

Taking on a series of workshops to elevate my technical Marketing knowledge, the Marketing Association's workshops helped me understand.

Certification Nzqa Levels 5 & 6, Digital Tech Product Solutions

practices to contribute to the development of digital technology product solutions in the context of practice apply industry standard best.

Micro Credential Level 7, Digital Skills, Competent

Focuses on the digital skills required in all workplaces to develop the knowledge, awareness, mindset and capability to confidently use.

Ncea Level 3 Excellence