May Chow Email & Phone Number

Brampton, On, Ca

Brampton, Ontario, Ca

Implementing Kronos 8 Workforce Central in cloud environment WIM integrationGather business requirements, gap analysisCreate test plan and detailed test scriptsFunctional configuration and QAChange managementImplementation support and end usher training

Delft, Zuid-Holland, Nl

Strategic Consulting, including business solution & system strategy development.Advising new businesses on formation of organizational structuresComprehensive configuration management and migration from Test to ProductionConfigure Workforce Scheduler to meet Organizational changesDay-to-Day Workforce Timekeeper support and training

Mississauga, Ontario, Ca

Workforce Timekeeper Implementation V6.3Complete solution delivery from system configuration to payroll integrationGathering business requirements and translate into technical specificationSystem testingApplication support and change managment

Delft, Zuid-Holland, Nl

Kronos Workforce Management Project Specialist - Implementation & Upgrade

Toronto, Ontario, Ca

Implemented Kronos Time and Attendance project integrated with ADP/Empath payroll system. Expertise on developing payroll interfacesPerformed integration testing and system testingConfiguration changes, security access, interface maintenance and post go live full application supportQualified Crystal Reports & SQL Server Reporting developer

Toronto, Ontario, Ca

Implementation of Kronos Time & Attendance

Stellarton, Nova Scotia, Ca

Retail Food Industry

Developed, tested interfaces to integrate between Kronos Workforce and SAP legacy using Connect tool. Experienced and expertise on developing payroll interfacesExpertise in Crystal report development based on business requirements to support decision makingDesigned and developed web applications using Visual Studio.Net and ASP.Net. including feature database query system, consumer scorecard, warehouse profitability system, iTrade web interface, new web user registration system were implemented efficientlyProvided technical support to web users from administration to problem solvingDeveloped interfaces to integrate between InVatron Periscope – Fresh Item Management and SAP to handle item shrink managementMAY CHOW 905-495-8707 PAGE 2Sobeys Canada Inc. – Application Development; Provided mainframe technical support, trouble shooting for Oracle Financials issues Developed online reports using ABAP Language within SAP R/3 for 3 yearsDocument technical specifications based on company standardDeveloped shell scripts in Unix environment for Data Warehousing projectsEstablished efficient database backup procedures using ArcServe application

Designed & developed a Central Inventory Management system according to business requirementsOracle 8 database experience on Unix platform Worked in a team environment to define and document design requirements Developed system processes, entity relationship, function hierarchies using Designer 2000 Process analysis, module design and building program units on Designer 2000 Designed and generated inventory reports using Oracle Developer 2000 Reports 2.5

Provided first level support to data centre automated operations on a 24 hours rotating basisEnsure all business application processes in data centre are accurate & completed on timeResolved all operations problems that arise & escalates technical, software or hardware problem to meet service levelBeing Control-O & Control-O/PC administrator (automated console management) to ensure mainframe & related platforms are up & operationalProvided support for problem solving, implementation & absenteeism using Control-M, Control-D, Control-R & Control-T

Bachelor Computer Science Honors, Computer Science

Bachelor Of Computer Science (Honors), Computer Science