May Foo Email & Phone Number

Singapore

Responsible for all renewals and identify upsell opportunities across ANZ, Japan and India regions. Engaged with customers throughout the year to transact and maintain on-time renewals, cross-sell/upsell within customer base, and focus on customer retention.• Focused on relationship management, selling the value of Maintenance and Support Programs and driving retention as well as growth.• Provide a consultative and proactive process to producing competitive renewal quotes.• Cultivate strong business relationships with the Account Executives and other stakeholders.• A trusted advisor for the Customer for their support needs.• Taking ownership and a strong sense of urgency to manage portfolio resulting in full value, on time renewals. • Consistently looking to enhance the renewal process and procedures while working to achieve an exceptional team environment.

Singapore

Responsible for all renewals and identify upsell opportunities across ANZ, Malaysia and Indonesia regions. Engaged with customers throughout the year to transact and maintain on-time renewals, crosssell/upsell within customer base, and focus on customer retention.• Work closely with customers, partners and different sales team to ensure timely renewal.• Coordinate sales activities with internal teams and external partners to identify and close business.• Ensure alignment of internal resources i.e. Support, Systems Engineering, and Professional Services, to ensure consistency in the planning and implementation of high value solutions.• Active Upsell and Cross-Sell into installed base to generate new FireEye opportunities.• Develop strong trusted advisor relationships with customers as well as build relationships across allfunctions.• Execute annual health checks in assigned account base.• Maintain accurate customer master record including licenses, software expiration dates, shippingaddress, updating customer contact information, updating sales force CRM forecast notes, hygiene,and categories.• Demonstrated ability to drive customer loyalty and satisfaction, as measured by customer renewals, advocacy, and Corporate Retention Rates.• Possess solid understanding of FireEye’s products and have ability to articulate our value proposition.

Singapore

Product Managing of distributing for FireEye, IBM software, Juniper, Pulse Secure, FoxIT, OneSpan,NSfocus solutions. Responsible for growing new businesses, as well as increasing installed based opportunities through cross-sell and up-sell. Efficient in managing and co-ordinating projects from pitching solutions to completion.• Accountable for new business growth through strategic channel partners engagement and planning to target prospects in all market segments.• Planning of marketing programs, developing of channel and end-customer demand generation.• Follow-through nurturing leads and qualified opportunities to help move them down the sales funnel.• Work closely with the sales, technical team and channel partners to identify new businesses,track pipeline growth, as well as retaining existing customers and upsell/cross-sell installed base opportunities.• Timely follow-up with any partner/customer related issues and ensure end-user satisfaction.• Proactive engagement with existing partners and customers to ensure timely renewal.• Track leads, monitor sales activities and provide accurate pipeline and sales forecasts.• Gathering of market intelligence on new products, industry trends, competitive development andconstant evaluation of potential new product lines.• Coordinate with various stakeholders from internal to external parties for order bookings, shippingand delivery of licenses and hardware.• Channel development and training.

Singapore

Successfully managed and co-ordinate design projects from concept through completion. Work closely with clients to create vision, conceive designs, meeting deadlines and requirements. • Execute marketing activities and campaigns in support of customer’s business and sales objectives.• Effectively communicates customer’s value proposition and Go-to-market messaging.• Ensure compliance with and implement corporate standards. • Review all production materials on key projects and manage operational, financial, bid review, staffing and administrative functions. • Work closely with design & sales team, leading the day-to-day operation activities

Singapore

• Assess market position and trends, devise advertising strategy and campaign designs.• Create design theme and graphics focused on B2B and print marketing campaigns. • Emphasised brand continuity across various media and platform. • Forge and sustain high performance production and design team. • Co-ordinate freelance designers, consultants, programmers and vendors to meet all project requirements.

Singapore