May L. Email & Phone Number

Oslo, Norway

Responsibilities:Provide excellent customer service to passengers, including assistance with route information, fares, and boarding or alighting procedures.Collect and handle fares, issue tickets, and maintain accurate records of transactionsCommunicate effectively with dispatch and control centers to report incidents, delays, or route changes, ensuring timely resolution.Assist passengers with disabilities, ensuring accessibility and compliance with relevant… Show more Responsibilities:Provide excellent customer service to passengers, including assistance with route information, fares, and boarding or alighting procedures.Collect and handle fares, issue tickets, and maintain accurate records of transactionsCommunicate effectively with dispatch and control centers to report incidents, delays, or route changes, ensuring timely resolution.Assist passengers with disabilities, ensuring accessibility and compliance with relevant regulationsAdhere to all traffic and safety regulations, as well as company policies and proceduresParticipate in ongoing training programs to maintain and improve professional skills and knowledge.Assist with any onboard emergencies or disruptions, maintaining passenger safety and security.Collaborate with fellow team members to ensure smooth and efficient operations across the transportation network. Show less

Oslo, Norway

Responsibilities:Manage reservation inquiries through phone, email, and online channels, ensuring timely and accurate responses.Provide exceptional customer service, addressing guests' needs and preferences to deliver a personalized booking experience.Maintain up-to-date knowledge of hotel facilities, services, and promotions to effectively inform and upsell to potential guests.Coordinate with various departments (housekeeping, front desk, F&B, etc.) to ensure… Show more Responsibilities:Manage reservation inquiries through phone, email, and online channels, ensuring timely and accurate responses.Provide exceptional customer service, addressing guests' needs and preferences to deliver a personalized booking experience.Maintain up-to-date knowledge of hotel facilities, services, and promotions to effectively inform and upsell to potential guests.Coordinate with various departments (housekeeping, front desk, F&B, etc.) to ensure seamless communication and optimal guest satisfaction.Utilize property management system (PMS) to enter, modify, and confirm guest reservations, maintaining accurate records and minimizing errors.Monitor room inventory and occupancy levels, making adjustments as needed to maximize revenue and hotel efficiency.Process special requests, such as room upgrades, early check-ins, late check-outs, and other accommodations, ensuring guest satisfaction.Collaborate with sales and marketing teams to manage group bookings, events, and corporate accounts.Handle guest issues and complaints professionally, seeking prompt resolution while maintaining the hotel's high service standards.Participate in ongoing training and development initiatives to stay current on industry trends and best practices. Show less

Oslo, Norway

Oslo, Norway

Education record

Education record