• Consistently provided friendly guest service and heartfelt hospitality to over 100 customers per day.• Promptly and empathetically handled guest concerns and complaints.• Demonstrated integrity and honesty while interacting with guests, team members and managers. • Greeted customers and provided excellent customer service.• Consistent in checking stocks availability and product expiry and updated manager in a timely manner.

• Supervise and co-ordinate activities of staff who prepare the food.• Do accurate inventory and ordering of ingredients and supplies.• Maintain records of stocks, repair, and maintenance, sales, and wastages.• Establish work schedule and Hire food service staff.• Always ensure food service and quality control.• Prepare and submit weekly and monthly reports (analyzed & with a corrective action plan).• Train staff in job duties operation, sanitation and safety… Show more • Supervise and co-ordinate activities of staff who prepare the food.• Do accurate inventory and ordering of ingredients and supplies.• Maintain records of stocks, repair, and maintenance, sales, and wastages.• Establish work schedule and Hire food service staff.• Always ensure food service and quality control.• Prepare and submit weekly and monthly reports (analyzed & with a corrective action plan).• Train staff in job duties operation, sanitation and safety procedures• Deposit sales, do cash spot audit, manage store fund expenses and organize store files and documents.• Manage store cost and expenses effectively.• Performed all position responsibilities accurately and in a timely manner.• Assigned as Area-in Store Training Manager and point person of new product and new promotional items from 2003-2005 with 100% on time launching, 100% availability of raw materials during the first two weeks and 100% Manager and crew product knowledge. Show less