Manage communications between client and internal production teams made up of editorial, information architecture, creative, and technical teams to plan solutions to complicated business process issues, present recommendations to stakeholders, and oversee development and deployment of final projects.• Project Management: Provided end-to-end project management support including leading and documenting client meetings, preparing status reports, allocating resources, and managing scope of work and deadlines for all interactive web and mobile initiatives. • Business Analyst: Provided technical and operational consulting including assessment of current infrastructure, documentation of functional requirements, researching, evaluating, and recommending enhancements to existing capabilities.• User Experience/Content Strategy: Developed IA, UX design, and content strategy for all digital media including desktop, mobile, and native apps. • Creative: Collaborated with creative staff to shape branding, strategy, and tone across all deliverables.• User Testing: Conducted user interviews and user testing as well as analysis of existing website or application to determine gaps in features and usability.• QA Testing: Managed code deployments across multiple environments and testing for all custom web applications to ensure web standards, cross-browser compatibility, and 508 compliance.• Training: Planned and delivered system documentation, end-user manuals, training presentations and led training efforts for client and internal teams.• New Business: Developed and wrote winning proposals that highlighted Ogilvy’s digital services resulting in new business opportunities.• Production: Provided web development, production, and integration of HTML, CSS, JS, and PHP site wide.