•Meeting and making a connection with customers, asking questions and listening to their needs•Advisesing customers and helping them make selections by building customer confidence and offering suggestions and opinions•Providing a professional and excellent level of customer service with existing and new customers and maintaining and developing relationships with existing customers via telephone calls and emails•Leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives•Analysing sales figures, forecasting future sales and interpreting trends to facilitate planning•Managing stock levels and making key decisions about stock control•Dealing with staffing issues such as conducting appraisals and performance reviews, as well as providing or organizing training and development•Responding to customer complaints and comments

•Recruiting and training sales staff•Supervising, motivating and monitoring team performance•Setting store sales targets and leading employees to reach the targets•Maintaining detailed knowledge of the company's products and answering customers’ questions•Helping customer with their selection •Maintaining excellent facility appearance and cleanliness•Administration of banking requirement and managing expenses within budget constraint

•Supervising staffs including: determining and delegating assignments, training, monitoring and evaluating performance.•Supervising nine store’s inventory, ordering and product return•Purchasing products for nine stores from over fifty suppliers•Planning and organizing the warehouse areas for maximum use and efficiency.•Scheduling delivery and shipping merchandise to different stores•Receiving and reviewing purchasing requests from various suppliers and agencies.•Conducting and controlling inventories of merchandise and supplies.•Maintaining accurate records and logs•Cooperating with different suppliers’ representatives and promote products