Planhat, headquartered in Stockholm, offers a modular suite of applications to subscription-based businesses. Planhat’s Developer of a customer platform designed to give insights, manage workflow, and drive customer experience, developing a platform where organizations can manage and grow their customers, whether for customer success, product-led growth, channel management or anything else, enabling businesses to maximize customer success and customer lifetime value.Planhat ran as a fully remote organization and I started my new career life as a QA engineer for manual testing as a global remote team player for the QA team. Main areas of focus:- Create manual tests and raise/test bugs for releases that could be tech support or fixes for customer feedback over the usage of Planhat application- Inspect the rendered HTML (DOM) and network activity of sandboxes using Chrome Developer Tools also check the console errors - Provide Test documentation, writing test scenario - Run API testing using POSTMAN - Task tracking/ Updating status with JIRA - Conduct automation and integration of other applications with Planhat- Communicate perfectly and work together with other team members/ developers to accomplish every release without any delays through different time zones between us

As another freelance job, I have conducted a solar installation team in Yangon, working in cooperation with NEC Solar (Myanmar) which is an importer of solar-related products. - Conducted solar power installation for residential areas, households, and sometimes schools and offices - Used to be a team leader to deal with the customers to explain to them the products and also taking care of client complaints that occur sometimes - Mainly supervise my own team with electrical experts, solar skilled workers, and a solar framing team to accomplish our installation projects with a focus on high-quality products, engineering service, and time management as well

AIA Myanmar is leading life insurance company in Myanmar. I joined them as financial service consultant, trusting in my interpersonal skill and empathetic mindset, as a freelance job meanwhile I was taking my career break due to coup in Myanmar. While in AIA: - Mostly, provided financial management advice to the customers, hearing the voice of clients as a good listener to find out their most compatible insurance protection, then suggesting to the clients the most suitable insurance plan based on their necessity, and finally closing the sales with a smile on their face. - To succeed in this career, used to implement strong relationships with customers by building trust not only in the organization but also in me as the reliable consultant they could rely on

Osotspa Public Company Limited is also glass production company based in Thailand. They have started new glass factory project using the existing factory in Yangon, which is my first work location. Therefore, I was scouted as Quality Assurance Manager for glass production due to my expert skills in this field. My main responsibility focus as below: - Monitored the QA/QC work and procedures in the ongoing glass factory project.- Made assurance of the quality of raw materials for safety stocks and stock preparation for the heating-up process. - Prepared the cullet receiving reports, work instructions, checklist, also weekly report to the Factory head- Arranged the QA lab ready for operation: layout of the lab, managed QC equipment selection and order, choice of suppliers, and cooperation with them - Also, managed the container unloading process for Cargo related to Factory Construction / Furnace Building Work, that has been shipped from other countries

Yokogawa is a leading provider of industrial automation systems and solutions including tests and measurements, Combining superior technology with engineering services Project management, and maintenance. I have joined them to be based in Myanmar again. - Started to work as a Distributed Control System(DCS) Engineer, participating in the DCS upgrading for Yangon Electric Plant (Hlawgar) which is the main electrical distribution plant for Yangon- Then, steering service, solution, and product sales for the Oil and gas Market in Myanmar on behalf of Yokogawa- There, handled the LCA, shutdown maintenance, and emergency troubleshooting cases as a service sales - Also, participated in and implemented Yokogawa smart solution sales such as Fluid Com., etc as the solution sales- Issued PR, PO quotation, and Product inquiries, with the application of SAP software- Taking care of big projects such as DCS upgrading of offshore (Total Myanmar), and also the proposal of SCADA system for the Ministry of Electricity Distribution (Myanmar)- Once, supported the Yokogawa Professional trainers from Yokogawa Training School (IAEC) as the training assistant for both lecturing and translating the DCS Engineering, Operation, and Maintenance training to our clients (Hlawgar Electric Plant, Yangon, Myanmar)

Due to the political situation in Myanmar, BG built a new factory in Thailand only and I was assigned to support the procurement team as the global specialist thanks to my communication and negotiation skills. - Especially taking care of cullet-sourcing from Myanmar - Implemented surveys regarding the suppliers from local (Thailand) and foreign countries for all raw materials required for glass production- Requested quotations from different suppliers, and implemented screening processes, performing good practice of global vendor relations and communication as the international procurement expert.

Bangkok Glass is recognized as Thailand's largest provider of glass and packaging and is at the forefront among its contemporaries in Asia. While working in Proximity Design, I won a full scholarship from the Norwegian Government to continue my master degree in Industrial and Manufacturing Engineering at the Asian Institute of Technology. Then, I was scouted to Bangkok Glass for their upcoming glass factory project in Myanmar thanks to my previous experiences and my technical & education skills. While in BG, my duties are as below: - Started as a trainee in Thailand's head plant in Pathumthani, Bangkok, then worked as a production engineer for about 7 months there, including training in different packaging factories of Bangkok Glass. - Then, reallocated to Myanmar to become a key person for project planning for the new glass factory project- In Myanmar, worked as the local representative for the Myanmar market, supporting the sales and marketing activities between Myanmar clients and the Bangkok team, including arrangements for the export/import activities and sales contracts. - Implemented market research and analysis related not only to the Myanmar container glass market but also to the potential float glass market. - In addition, conducted the procurement and sourcing of the required raw materials (mostly culets) from local suppliers, exporting them to Thailand for BG glass factories.

Proximity Designs is a not-for-profit social enterprise working to help reduce poverty for rural families in Myanmar. They design and deliver affordable products and services, for income-boosting for Farmers. While working as a government staff, I got a chance to be part of the very exciting and challenging product design team of Proximity, which is led by professional American Designers, as a mechanical product designer. That was the most enjoyable job in my life since I was learning and working enthusiast for the people of Myanmar. Responsibilities as Product Designer in the Proximity Team:- Implemented the existing design modification depending on the voice of customers- Created some customized injection mold designs required for the new treadle pump and the necessary accessories for that pump, using Solidworks 3D software. - Participated in the prototyping process of some production jigs and fixtures and implemented concept generation by our design team- Created the mold drawings with reasonable tolerance, communicated with local mold makers as the team representatives, and handled contract terms, and conditions negotiation. - Besides, designed the work floor plan for the mass production of new products and “the Water Basket” using Rubber sheets in the Design workshop, using Microsoft Visio software- Participated actively in team improvement projects to nurture the skills of the team members, as well as personal improvement projects such as making the team working space more effective use - One of the remarkable activities with Proximity Designs was the participation in the new product development of the treadle pump “Baby Buffalo” in the joint project with professional designers from IDEO (https:// www.linkedin.com/company/ideo.)

Thanlyin Glass Factory is one of the factories under the Ministry of Industry of the Myanmar Government. They mainly focus on container glass production for the Myanmar glass bottle market. This is my first job as a government servant after getting Bachelor of Engineering. My work included: - Worked as a Junior Engineer in the Electrical Department, responsible for monitoring the electrical breakdown and checking the electrical control of the whole factory, supporting the electrical service team. - Then, promoted as the supervisor of the Mechanical workshop, leading the mechanic team of about 6 well-experienced skilled workers for the repair and maintenance of all types of machinery in the factory including mechanical failures such as silo of the raw materials, grinding machines, and all motors. - Apart from that, sometimes work as a sketcher for the modified mechanical drawing of factory machines for the renovation of the factory by using AutoCAD Software.