• Make arrangement to meet customers based on list of near expiry, terminated and renewal service contract List and send to proposal for new service contract.• Collect customer’s address and contact person for service contract negotiation.• Follow up proposal and draft contract which have been sent to customer.• Review service contract submitted by subordinates and carry out contracting process.• Negotiate contract price • Check all service & spare parts invoices and… Show more • Make arrangement to meet customers based on list of near expiry, terminated and renewal service contract List and send to proposal for new service contract.• Collect customer’s address and contact person for service contract negotiation.• Follow up proposal and draft contract which have been sent to customer.• Review service contract submitted by subordinates and carry out contracting process.• Negotiate contract price • Check all service & spare parts invoices and approve.• Check daily collection settlement, monitor deposit of collection and confirm with customer on uncollected invoices.• Solve customers’ all complaints in coordination with installation department.• Check collection and outstanding invoice balances with account department monthly and make reconciliation as it is necessary.• Conduct other duties assigned by Senior Management Show less

 Managing the whole marketing process for the company and activities Overall responsibility for brand management and corporate identity Preparing and presenting quarterly and annual plans and reports to senior management Planning, managing and implementing promotional campaigns and company events Developing and managing the marketing department's budget Developing the marketing strategy and plan to be in line with company objective Creation… Show more  Managing the whole marketing process for the company and activities Overall responsibility for brand management and corporate identity Preparing and presenting quarterly and annual plans and reports to senior management Planning, managing and implementing promotional campaigns and company events Developing and managing the marketing department's budget Developing the marketing strategy and plan to be in line with company objective Creation and publication of all marketing materials in line with marketing plans  Working closely with design team & outsource agencies to manage digital marketing such as social media marketing, website marketing, email marketing, online media advertisement Managing traditional marketing such as billboard advertisement, event planning, cold calling, printed media advertisement, flyer creation and printing Preparing and implementing land sales contracts and documentation Applying and following ISO 9001: Quality Management Systems (QMS) Show less

 Compiled customer feedback and recommended service delivery improvements to management Evaluated customer information to explore issues, develop potential solutions and maintain high- quality service Devised and deployed successful approaches to retain customers and boost brand loyalty Strategized long-term business needs while driving customer feedback for process improvements Monitored and reported on trends in customer interaction to evaluate processes… Show more  Compiled customer feedback and recommended service delivery improvements to management Evaluated customer information to explore issues, develop potential solutions and maintain high- quality service Devised and deployed successful approaches to retain customers and boost brand loyalty Strategized long-term business needs while driving customer feedback for process improvements Monitored and reported on trends in customer interaction to evaluate processes and capitalize on improvement opportunities Created and enhanced call sequencing flows and scripts to enhance team performance Scheduled appointments with technicians to handle specialized customer needs Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes Conferred with customers about concerns with products and services to resolve problems and drive sales Show less

 Assisted with development of instrumentation operating procedures and provided technical support as needed Documented all processes carefully and delivered data sheets that offered all information for clients Provided instrument technical consulting, which included process implementation and all specifications Gathered field data and software calculations to put together high-quality designs Managed quality assurance program including on site… Show more  Assisted with development of instrumentation operating procedures and provided technical support as needed Documented all processes carefully and delivered data sheets that offered all information for clients Provided instrument technical consulting, which included process implementation and all specifications Gathered field data and software calculations to put together high-quality designs Managed quality assurance program including on site evaluations, internal audits and customer surveys Developed team communications and information for client meetings Developed standard operating procedures and document workflows or current and future process steps Show less

 Perform technical tasks assigned by Lead/Senior engineer on onshore feasibility, conceptual, basic engineering, FEED, detailed design and EPC/ EPCM projects. Prepare data sheets for all field Instrumentation, Control valves, Analyzers, On-off valves, Safety relief valves, etc. Liaise with other departments, clients, vendors, subcontractors and third parties as per Lead Engineer’s instruction. Participate in inter-disciplines, project, client, and vendor meetings… Show more  Perform technical tasks assigned by Lead/Senior engineer on onshore feasibility, conceptual, basic engineering, FEED, detailed design and EPC/ EPCM projects. Prepare data sheets for all field Instrumentation, Control valves, Analyzers, On-off valves, Safety relief valves, etc. Liaise with other departments, clients, vendors, subcontractors and third parties as per Lead Engineer’s instruction. Participate in inter-disciplines, project, client, and vendor meetings when requested by the Lead Engineer. Ensure the technical quality and accuracy of the work produced and the assigned tasks are completed on time. Perform Smart Plant Instrumentation for:o Populating and assigning instrument tags from Package P&IDso Line numbering and editing from P&IDs o Loop assigning and editing from P&IDs o Extracting and preparing (.isf, .psr) files Show less