Maya A. Email & Phone Number

Manchester, England, United Kingdom

Ireland

Deliver exceptional customer service to patients by managing high volumes of inbound calls, scheduling appointments, and resolving inquiries efficiently. Demonstrate strong communication skills, empathy, and the ability to soothe anxious callers. Accurately enter data into multiple systems while adapting to evolving processes and procedures. Consistently adhere to quality standards in a fast-paced environment.

Wrote creative fiction pieces of varying lengths for clients, ensuring high-quality work as clients attributed their names to the content. Met strict deadlines within a flexible schedule, managing personal tasks while aligning with client goals.

Stockholm, Stockholm County, Sweden

Relocated to Stockholm to work as an Au Pair, fulfilling a variety of roles. Managed appointments, classes, and playdates for multiple children. Scheduled and led activities during downtime, adhering to a strict yet constantly changing schedule.

Ithaca, New York, United States

Anticipated daily needs and prioritized urgent tasks. Delegated and assigned jobs to student workers, ensuring smooth operations while managing multiple responsibilities simultaneously. Maintained attention to detail to comply with strict food regulations. Addressed the needs of hundreds of customers daily, providing accommodations and assistance as required.

Newaygo, Michigan, United States

Led groups of 8-28 children, ages 6 to 16, in structured educational programs. Developed and delivered three daily classes, creating tailored lesson plans to engage varying skill levels and age groups. Managed time effectively to adhere to a strict schedule while ensuring a productive and engaging learning environment.

Writing, Creative Writing

Liberal Arts And Sciences, General Studies And Humanities

Activities and Societies: Study Abroad