Responsible for communications across all key reputation campaigns and initiatives as well as helping manage and plan an active communications infrastructure to support their goals.EXTERNAL COMMUNICATIONS•Close collaboration with the Regulatory Affairs team ensuring all Group positions are well communicated and messages localised to markets.•Supporting the regulatory campaign plans, ensuring delivery of targeted messages to key government stakeholders.•Developing external communications strategy and plan for projects in end markets.•Ensuring top team is properly trained in crisis management through the planning and organisation of intensive media training with media professionals.•Developing key messages addressing hot issues that might arise from a crisis situation, ensuring company reputation and stakeholders' interests are safeguarded; and impact on business is minimised.•Developed the company website for the Middle East, both in Arabic and English, and maintained it as a high quality, up-to-date and innovative communications medium that optimised opportunities to demonstrate British American Tobacco as a responsible company. INTERNAL COMMUNICATIONS•Developing internal communications strategy and plan for internal projects and initiatives aimed at delivering employee understanding of the company’s vision and plan and enhancing corporate reputation.•Coordinating with relevant teams to help develop a network of employee communicators with the aim of sharing and promoting best practices.•Devising and implementing internal communication plans for key business, reputation and issues management initiatives•Responsible for managing employee communication through a range of tools.CORPORATE BRANDING•Responsible for guardianship of the corporate identity AGENCIES MANAGEMENT•Commission and brief external contractors: PR agencies, design/graphic agencies, production houses, photographers, and printing companies to deliver high quality work to budget.

Working alongside the Head of Corporate Communications in the Area Office in creating the Area Comms Cycle Plan and ensuring proper and timely implementation.

In charge of all internal communication channels of the company.

Translation from English (and French) into Spanish of Contracts, Economic Studies, Specifications, Monthly Economic Reports, Valuations, Minutes of Meetigs... for projects such as Marks & Spencer, Toys "R" Us, British Telecom, Lycée Français (Madrid), Five-Star Hotels with golf courses (Palma de Mallorca, Barcelona), Hard Rock Café (Madrid) ....