Maya Castillo Email & Phone Number

Oregon City, Oregon, United States

• Organize and file various needed forms and documents for member’s accounts, ensuring proper paperwork is completed• Communicate with other teams to problem solve issues that arise for members, and escalate tickets when needed to the appropriate departments• Multi-task between different software programs to efficiently and accurately execute live troubleshooting for member’s accounts• Contribute to diversity groups within credit union to foster support and community building through education and volunteering• Exceed job requirements by creating illustrations for internal projects across multiple departments. Coordinate check-ins to facilitate and respond to feedback

Portland, Oregon, United States

• Helped members with account transactions in a timely, professional, and friendly manner, often while dealing with unexpected challenges and juggling many members in the branch at once• Identified opportunities for account referrals that benefited members such as improved savings accounts or pre-qualified loans• Assisted with external project requests from other teams

Portland, Oregon, United States

• Provided in-person and phone troubleshooting for computer problems via on-the-spot problem solving• Coordinated with other department staff to ensure issues were addressed and escalated as needed• Organized poster orders for departments, submitting documents and updates to proper folders

Portland, Oregon, United States

• Multi-tasked efficiently, filled multiple essential roles such as server, host, and bartender• Maintained orders for multiple tables, ensuring timing and execution of meals in the proper order

Tigard, Oregon, United States

• Supported Sales Associates in completing buyer sales. Created shipping labels and mailed out products• Organized and maintained stockroom, unpacking and arranging new deliveries for easy storage access

Tigard, Oregon, United States

• Organized and maintained timing for restaurant orders • Oversaw delivery of customer's orders • Communicated with kitchen and assisted with any issues that arose

Tigard, Oregon, United States

• Maintained traffic flow through table seating rotation and timing• Received to-go orders over phone and in person• Fulfilled additional side projects as requested by manager

Bachelor Of Science - Bs, Practicing Arts

Associate'S Degree