Maya Bennett Email & Phone Number

Boulder, Co, Us

Conducted interviews, hired, and on boarded for over 10 new staff members, increasing team efficiency and cohesion.Created staff schedules weekly, successfully reduced labor costs by 5%, achieving the target of 10% labor cost consistently across quarters.Implemented new staff protocols , enhancing accuracy and efficiency among staff.Planned and marketed events, driving customer engagement and increasing attendance of new clientele groups.Completed employee payroll ensuring error free accounting across platforms Toast and Rasi.

Shoreview, Minnesota, Us

Analyzed reported bugs and their impact on users and stakeholders, collaborating with the Product and Development teams using solution-based thinking to mitigate future issues within Azure DevOps.Conducted technology platform training demos for various end-user offices nationwide and internal teammates for the SaaS model.Analyzed enhancement requests and bugs using Excel and SQL, presenting trends to product managers.Effectively communicated and fostered strong relationships with clients and cross-functional teams.

Denver, Colorado, Us

Processed high volume of interactions across several platform interfaces (Intercom, GoTo, Salesforce, Fixme.IT)Utilized customer relationship management database SalesForce to log customer interactionsExceeded daily metrics of 30-50 client contacts per day and ensured client needs were met efficiently

Implemented software Brightwheel to monitor parent-staff communication and student attendance.Managed online marketing strategies to promote growth including posting across platforms Indeed, Instagram and Facebook. Conducted interviews, hired and onboarded new staff members while coordinating role responsibilities.Created comprehensive Montessori lessons for students of all abilities ages 6 months -7 years old. Led annual parent-teacher conferences and maintained primary contact for parent outreach.

Billings, Mt, Us

Coordinated with Child Protective Services, families, and Youth Dynamics.Facilitated visits between parents and children to best support their developmental needs. Built long-lasting relationships with children and families to create a safe and comfortable environment.Communicated with families via phone and email empathetically and professionally.