Maya Carr Email & Phone Number

Maya Carr is a Account Specialist at VENUS Fashion Inc. at VENUS Fashion Inc..

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  Account Specialist

  Venus Fashion Inc.

  Feb 2017 - Present - Jacksonville, Florida

  Answer inbound calls distributed by the ACD system. Key orders, credits, notes, and other data into our QOP system. Answer questions about product availability, product specifications, pricing, and other questions customers may have about items or orders. Communicate with customers via phone and follows standard procedures for taking orders, catalog requests, catalog name removals, and other requests. Resolve any problems customers had with their order, which includes but is not limited to making financial adjustments, re-shipping merchandise, and expediting an order. Communicate problem resolution to customers and probe to ensure customer is satisfied with resolution. Follow standard processes and procedures for referring an issue to support staff or other departments. Perform additional duties as assigned by management.