Coaching on the implementation of "Social Responsibilities" principles and main questions (as per ISO 26000 international guidelines).

I am happy to share that I started a new project as Quality Management Consultant for "Volunteers Together" NGO to implement a Total Quality Management System as by ISO 9001 International standard.

Coaching on the implementation of ISO 9001:2015 international standard and preparing the certification process and external audit visit.

Taking overall responsibilities in drafting, developing, organizing and supervising procedures and workflow towards ensuring sustainability of the organization and of the set projects:1- Drafting, establishing and Implementing ISO 9001:2015 international standards: Process Map Processes interaction Documentation Internal Audit Continual improvement Key Performance Indicators… Show more Taking overall responsibilities in drafting, developing, organizing and supervising procedures and workflow towards ensuring sustainability of the organization and of the set projects:1- Drafting, establishing and Implementing ISO 9001:2015 international standards: Process Map Processes interaction Documentation Internal Audit Continual improvement Key Performance Indicators Customer satisfaction, etc.2- Drafting, establishing and implementing requirements for the competence of testing and calibration of laboratories in dosimetry service: Accommodation and environmental conditions Test and calibration methods Reading Reporting Traceability – etc. Ensuring proper conduct of the procedural system and conducting actions plan follow-up. Show less

Responsible for:Implementing and operating the quality system.Administering the controlled document system.Organizing the review and audit of the quality systemEffective enforcement of the quality policy.Implementing ISO 9001:2015 international standardImplementing ISO 14001:2015 international standard

ISO 9001:2015 standard implementation, team coaching and certification process preparation.

Consultancy to Implement ISO 9001:2015

GNK Traffic Academy’s primary objective is to generate and sustain road safety awareness within the community. The Academy seeks to instill ethics and rules of safe driving in generations of 6-18 year Lebanese children and young adolescents by educating them about in-car and pedestrian safety measures through an accredited integrated and interactive E-learning and simulator based curriculum.

National Expert in implementing ISO 26000 guidance.:Shtrumpf RestaurantULPI (United Lebanese Plastic Insdustries)

Process mapping, full documentation, staff training, Internal audit.Developing application for ISO 9001 full implementation : Gap Analysis - Documentation - Internal Audit findings/reports - Corrective/Preventive actions

 Provision of sufficient background information to clearly communicate the project’s advantages to the center staff; Auditing and/or inspecting the center processes on regular basis; Inclusion of a review of the existing documentation,-if any, and practices to identify changes and additions required for the quality management system (Manuals, Procedures etc….); Conducting regular training to the staff on topics like communication, time management, conflict resolution, customer… Show more  Provision of sufficient background information to clearly communicate the project’s advantages to the center staff; Auditing and/or inspecting the center processes on regular basis; Inclusion of a review of the existing documentation,-if any, and practices to identify changes and additions required for the quality management system (Manuals, Procedures etc….); Conducting regular training to the staff on topics like communication, time management, conflict resolution, customer satisfaction, risk management, … Conducting audit training to prepare project team members and other staff to plan for internal audits; Coordination with project team to prepare corrective action responses. Equipping the assigned team and other staff with the skills and knowledge required to continually manage and improve the quality management system. Prepare the team for the certification audit. Show less

Coaching on developing required ISO 9001:2015 documentation.Ensuring staff training related to the Quality Management System.Performing overall control on the implementation of the Quality Management System.

Recruiting, conducting performance appraisal, planning for continual training, managing salaries and social services.

- Establish the quality policy and objectives.- Set up the Process mapping.- Verify all the quality documentation - Conduct regular internal audit.

Recruitment, Orientation, Continual training plan, Performance appraisal,..

Trainer for Computer TS students : Assistant in programming (HTML-VB-Access)

Software Programming (Access Databases + SQL) and software development guidelines.