200 people organization, within a 120K people company, who shape, build & scale ideals into meaningful technology and companies who are transforming health(care) technology. * Created, managed and drove process/solutions that enabled cross-org collaboration, communication & accountability * Improved evaluation framework and calibration methods and process. * Created yearly bonus process & equitable distribution management * Led planning and execution for fiscal year planning, business reviews, employee development and recruiting * Partner with HR on employee concerns and issues. * Managed all aspects of recruiting from sourcing through onboarding * Improved budgeting frameworks, accountability and tracking methods

Managed teams (25+ people) responsible for enterprise wide and Technology specific applications and services.* Delivered initial Service Now launch for Incident, Knowledge Management, CMDB with no disruption to current business.* Launched Nordstrom’s first Azure workload – K2, business process automation tool* Drove replacement of Office 2007* Led Technology wide operational readiness and launch effort for 2017 Holiday Shopping seasonBuilt first Product Management Team focused on employee experience* Drove improvements to internal help desk – expanded locations, new services, rebranding * Developed and formalized product roadmaps for various communication & collaboration tools* Established regular reviews/agreement for product direction with engineering teams* Establish a mechanism for company wide employee feedback to help drive technology improvements

Manage teams responsible for delivery of www.nordstrom.com and in store salesperson applications.* Managed team of 35 employees with responsibilities over a $28M budget* Drove increase of resource efficiencies through individual skill development and organizational restructuring* Lead Tech wide effort to create standardized career ladders and promotion process for Tech Program Management* Successful delivery of SOLR platform, redesigned nordstrom.com Product Page and Anniversary Sale 2016

* Position IT as a strategic partner with US West Sales Leadership, Area Marketing Leads and Services Sales Leaders* Define & deliver account plan and conditions of satisfaction to increase IT business value* Work across IT to identify & pursue opportunities that leverage technology to achieve business objectives* Conduct customer engagements and presentations on Azure, BYOD, How IT realizes business value for Microsoft, How Azure changes the IT workforce, and Operations.

Manage operational team responsible for supporting Microsoft’s internal portfolio of over 140 financial applications.* Manage and develop direct team of 21 with a $7.1M budget.* Lead planning efforts to determine operational scope and costs of projects* Specific achievements include + Increased virtualization, reduced batch job failures, increased servers running current versions of MSFT OS & SQL and removed ~80 end of life servers from our data centers. + Improved stability of applications to increase internal ad external end user satisfaction + Drove internal and cross-team efficiencies by increasing commoditizable work + 36 point increase of WHI in 2 years + Successfully manage relationships with 7 distinct internal business partners

Managed and drove process/solutions that enabled cross-org collaboration, communication & accountability for a $350M, 1600 person Engineering division. Drove business management process and framework, resource management, communications, metrics and general administration of the org.* Led planning and execution of key initiatives spanning fiscal year planning, business reviews, manager development and recruiting.* Proxy for General Manager across the organization, including VP and CIO meetings.* Ability to impact and influence senior decision makers, superior communication and org skills* Develop, drove & evolved ROB, monthly operational reporting and executive business reviews* Virtual lead for 5 additional Business Managers within organization + Drove on time delivery for annual review and calibration model + Drove plan and communications for multiple re-orgs of 150+ people. + Led efforts with Finance and Eng wide business managers to successfully find and articulate business impact for multiple budget & headcount givebacks to executives. + Improved planning cycle for MOC supported Engineering groups including securing maintenance funding and cross group BRD reviews. + Led salary analysis to gain VP approval of raises for individuals with specialized/hot skills (e.g. SAP, BizTalk) + Created scorecard to align & track organizational operational metrics to division commitments + Created, lead and transitioned a standard PO approval process across ExD which resulted in a 50% reduction in approval time. + Led effort to analyze data, articulate and gain executive approval of our global FTE and vendor resourcing plan

Held a variety of Program and Product Manager roles working on multiple products. Experiences crossed multiple areas such as customer relationship and success management, feature definition and design, technical program management and release management. Key responsibilities and deliverables include+ Partner success manager for multiple accounts within MSN Operations+ Customer taxonomy & person creation for various external services+ Scope definition and feature delivery for MS Passport partner implementations+ Release Manager for Microsoft Passport+ SDK Program Manager

SAP Program Manager & Trainer responsible for rolling out FI & MM modules at all Food & Beverage Division manufacturing locations.