Maya Dhokia Email & Phone Number

London, England, Gb

• Daily bank reconciliation of GBP, USD and EUR bank accounts.

St Margarets

• Responsible for creating both daily and monthly reports showing analysis of financial accounts, such as VAT Reports and cash book reconciliation. • Monitor customer accounts in order to ensure payments are collected from clients in a timely manner to allow payment to be processed to our suppliers. • Carry out bank reconciliation and investigate any discrepancies that may arise.• Liaise with vendors overseas and deal with multicurrency payments.• Experience using SAGE 50 and Sage Pay.• Creating and sending invoices to our suppliers.• I had to work quickly and efficiently to meet deadlines whilst maintaining attention to detail.

• I assisted in replenishing and controlling stock whilst identifying possible ways to reduce waste.• Responsible for bakery operations which included forecasting customer need for product for the remainder of the day. I worked also on the checkouts and dealt with customer queries in a professional manner.• Helped train new staff members in both the bakery and shop floor departments.• Time management and organisation was vital in ensuring daily targets are met.

• Supported a diverse number of witnesses in helping them give the best evidence they can. I had to be adaptable to their needs, some of whom had physical or mental impairments that required more support.• Carried out risk assessments and identified useful agencies that could assist them. • I had to remain impartial and uphold a high level of confidentiality. • Working at the Crown Court was be very challenging but also extremely rewarding.

• Worked under pressure in a constantly demanding environment meeting the deadlines with attention to accuracy and timeliness. • Prioritised work based on caseload and urgency, keeping teams and senior case managers informed of progress.• Led work on certificate ownership, dealt with clients, and managed the information systems and assisted on training new interns.• I worked closely with different agencies and liaised with representatives across the country to gather vital information.

- Conducted a literature review on the relationship between stable housing and recovery from drug and alcohol use- Able to read and synthesise larger amounts of information - Provided administrative support on a range of projects, including a partnership project with the substance use service in the Feltham Young Offenders Institute - Contributed to the monthly policy briefing newsletter - Transcribed telephone interviews for a research project- Reduced new research and reports into short summaries- Attended meetings at the House of Commons on behalf of Adfam and provided feedback to them

Southampton, United Kingdom

- Assisted with research being conducted into young people’s views and experiences of peer group and gang behaviour- Attend local schools and teach participants how to use the software being used to gather data- Able to apply knowledge learnt throughout my degree to real life research - Ability to remain professional and sympathetic towards participants due to the nature of the research