Conducted a thorough competitor audit on social media platforms, identifying key trends and strategies that contributed to securing a new business client.Assisted in managing comprehensive status documents and supported the creation of a social media planner for an AOR client, ensuring the client’s content scheduling and publishing effectiveness.Actively participated in internal creative reviews and weekly client status calls, gaining insight into the creative processes and… Show more Conducted a thorough competitor audit on social media platforms, identifying key trends and strategies that contributed to securing a new business client.Assisted in managing comprehensive status documents and supported the creation of a social media planner for an AOR client, ensuring the client’s content scheduling and publishing effectiveness.Actively participated in internal creative reviews and weekly client status calls, gaining insight into the creative processes and agency workflows.Helped review and refine presentation decks, ensuring clarity and professionalism in client and internal presentations. Undertook general office management tasks, including meeting organization and document management, facilitating smoother daily operations. Show less

Observed surgery and assisted in direct patient care and participated in daily patient rounds.

Built out ambassador program using the Brandbassador platform. Segmented the ambassador program to identify top-performing talent.Researched potential brand partners, including influencers and brands. Provided exceptional customer service through social media outlets, and identified content trends to use across various social media platforms.

Supported customer service department by fielding customer calls and emails and assisted on projects across various departments, including product, marketing, and customer service.