Internal Communications Specialist
– Developed internal communications strategies and crafted key messages for the CRO and CCO, unique to their brands, with an emphasis on people, innovation, and execution. – Created new and maintained existing executive communication channels including monthly sales leadership meetings, monthly CRO video series, weekly CXP leadership meetings, and quarterly All Hands.– Managed all distribution lists, internal communication platforms (Slack, Poppulo, Sharepoint), and a weekly digital newsletter for the global go-to-market team, increasing engagement by 18% over six months.– Collaborated with HR to create and execute communication plans for internal initiatives including change management, crisis management, and bi-annual employee engagement surveys. – Led all communications tactics and partnered with stakeholders, cross-functional teams, and vendors to plan virtual/ in-person employee events, including a Company Kickoff and President’s Club.– Established a customer-centric Slack channel for the global workforce to share data-driven, customer testimonials and highlight wins and employee contributions, reaching over 55% of the global workforce. – Partnered with the Corporate Communications team to establish and measure internal metrics for success.