Maya Hirota

Maya Hirota Email and Phone Number

Membership Service Executive at Seattle Sounders FC @ Seattle Sounders FC
Maya Hirota's Location
Seattle, Washington, United States, United States
Maya Hirota's Contact Details

Maya Hirota work email

Maya Hirota personal email

n/a
About Maya Hirota

I am a PNW Native - grew up in Kent, WA and went to college at Seattle University. There, I balanced academics, internships, and being a Division I student athlete as a coxswain on the Women's Rowing team. I am a well-rounded and self-disciplined individual, and use my competitive athletic spirit to drive my work and my ambitions. Athletics has always been a big part of my life, and I'm so grateful I get to work in an industry where I get to share the love of sports with others and build strong relationships with the people in my community. My Gallup Strengths show my unwavering dedication and work ethic:Gallup Clifton/Strengths:-Focus (“Take direction, follow-through, and stay on track.”)-Relator (“Finds deep satisfaction in working hard with friends to achieve a goal.”)-Consistency (“Treat everyone with equality by setting up clear rules and adhering to them.”)-Discipline (“Enjoys routine and structure.”)-Harmony (“Looks for consensus. Seeking areas of agreement.”)

Maya Hirota's Current Company Details
Seattle Sounders FC

Seattle Sounders Fc

View
Membership Service Executive at Seattle Sounders FC
Maya Hirota Work Experience Details
  • Seattle Sounders Fc
    Membership Service Executive
    Seattle Sounders Fc Jun 2023 - Present
    Seattle, Wa, Us
    -Managing over 2,400 season ticket member accounts, providing high-quality customer service-Evaluating and analyzing season ticket membership needs on an ongoing basis to ensure product has value-Creating value for season ticket members through exclusive events, benefits, promotions, and matchday experiences-Generating new revenue streams by strengthening relationships with season ticket members, asking for referrals, and self-prospecting within personal network
  • Seattle University
    New Student Mentor
    Seattle University Jun 2022 - Jun 2023
    Seattle, Wa, Us
    -Overseeing a cohort of 20+ freshman business students-Providing academic advising and mentoring to first-year business students-Collaborating with NSM team of 9 mentors-Planning events for first-year students
  • Seattle University
    Ticket Office Representative
    Seattle University Oct 2021 - May 2023
    Seattle, Wa, Us
    -Facilitated game day ticket operations, including ticket prioritization and timely resolution, as well as technical support to 20+ staff, 200+ faculty, and 5,000+ students for Seattle University Athletics-Interacted with season ticket holders, donors, faculty, and students-Managed and sold 500+ athletic event tickets-Demonstrated exceptional customer experience-Corresponded with a small team of 15 co-workers
  • Boatsetter
    Customer Experience Intern Lead
    Boatsetter Mar 2022 - Aug 2022
    Miami, Fort Lauderdale, Seattle, Ibiza , Us
    -Led a team of 8 CX interns, as well as assisted in training and onboarding interns to be familiar with Zendesk, Aircall, and other company systems-Provided professional, high-level customer support with a consistent 93% customer satisfaction rate. -Collaborated with over 150+ co-workers using Slack-Consulted with both owners & renters using Aircall and Zendesk-Creatively thinking to troubleshoot problems that come up before/during/after boat rentals-Assisted with copywriting for support articles, blog posts, and promotional materialsKey Accomplishments: Best performing intern at the end of the quarter, with a satisfaction rate of 95%, answering 20+ calls, and solving 250+ tickets
  • Boatsetter
    Customer Experience Intern
    Boatsetter May 2021 - Sep 2021
    Miami, Fort Lauderdale, Seattle, Ibiza , Us
    -Provided professional, high-level customer support with a consistent 93% customer satisfaction rate. -Collaborated with over 150+ co-workers using Slack-Consulted with both owners & renters using Aircall and Zendesk-Completed multiple audit projects
  • City Of Kent, Washington
    Youth Track Official (Scorekeeper)
    City Of Kent, Washington Mar 2017 - Jun 2019
    Kent, Wa, Us
    -Reviewed and inputted participants’ scores into Excel-Organized scoresheets, schedules, and equipment-Corresponded with 45+ co-workers, 3 advisors, and 15 coaches
  • City Of Kent, Washington
    Youth Soccer Official
    City Of Kent, Washington Aug 2015 - Nov 2018
    Kent, Wa, Us
    - Mediated youth soccer games from pre-k age to 7th grade- Taught young kids the basic rules of soccer- Corresponded with over 30 co-workers, 3 advisors, and 15 coaches
  • Steel Magic Northwest
    Student Intern
    Steel Magic Northwest Jan 2017 - Jun 2019
    - Oversaw rehearsal when director was absent- Organized sheet music after rehearsal- Ran the Steel Magic Northwest Instagram account- Supervised younger kids at concerts

Maya Hirota Education Details

  • Seattle University
    Seattle University
    General
  • Kentwood High School
    Kentwood High School
    High School Diploma

Frequently Asked Questions about Maya Hirota

What company does Maya Hirota work for?

Maya Hirota works for Seattle Sounders Fc

What is Maya Hirota's role at the current company?

Maya Hirota's current role is Membership Service Executive at Seattle Sounders FC.

What is Maya Hirota's email address?

Maya Hirota's email address is mh****@****leu.edu

What schools did Maya Hirota attend?

Maya Hirota attended Seattle University, Kentwood High School.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.