Maya Hirota Email and Phone Number
Maya Hirota work email
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Maya Hirota personal email
I am a PNW Native - grew up in Kent, WA and went to college at Seattle University. There, I balanced academics, internships, and being a Division I student athlete as a coxswain on the Women's Rowing team. I am a well-rounded and self-disciplined individual, and use my competitive athletic spirit to drive my work and my ambitions. Athletics has always been a big part of my life, and I'm so grateful I get to work in an industry where I get to share the love of sports with others and build strong relationships with the people in my community. My Gallup Strengths show my unwavering dedication and work ethic:Gallup Clifton/Strengths:-Focus (“Take direction, follow-through, and stay on track.”)-Relator (“Finds deep satisfaction in working hard with friends to achieve a goal.”)-Consistency (“Treat everyone with equality by setting up clear rules and adhering to them.”)-Discipline (“Enjoys routine and structure.”)-Harmony (“Looks for consensus. Seeking areas of agreement.”)
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Membership Service ExecutiveSeattle Sounders Fc Jun 2023 - PresentSeattle, Wa, Us-Managing over 2,400 season ticket member accounts, providing high-quality customer service-Evaluating and analyzing season ticket membership needs on an ongoing basis to ensure product has value-Creating value for season ticket members through exclusive events, benefits, promotions, and matchday experiences-Generating new revenue streams by strengthening relationships with season ticket members, asking for referrals, and self-prospecting within personal network -
New Student MentorSeattle University Jun 2022 - Jun 2023Seattle, Wa, Us-Overseeing a cohort of 20+ freshman business students-Providing academic advising and mentoring to first-year business students-Collaborating with NSM team of 9 mentors-Planning events for first-year students -
Ticket Office RepresentativeSeattle University Oct 2021 - May 2023Seattle, Wa, Us-Facilitated game day ticket operations, including ticket prioritization and timely resolution, as well as technical support to 20+ staff, 200+ faculty, and 5,000+ students for Seattle University Athletics-Interacted with season ticket holders, donors, faculty, and students-Managed and sold 500+ athletic event tickets-Demonstrated exceptional customer experience-Corresponded with a small team of 15 co-workers -
Customer Experience Intern LeadBoatsetter Mar 2022 - Aug 2022Miami, Fort Lauderdale, Seattle, Ibiza , Us-Led a team of 8 CX interns, as well as assisted in training and onboarding interns to be familiar with Zendesk, Aircall, and other company systems-Provided professional, high-level customer support with a consistent 93% customer satisfaction rate. -Collaborated with over 150+ co-workers using Slack-Consulted with both owners & renters using Aircall and Zendesk-Creatively thinking to troubleshoot problems that come up before/during/after boat rentals-Assisted with copywriting for support articles, blog posts, and promotional materialsKey Accomplishments: Best performing intern at the end of the quarter, with a satisfaction rate of 95%, answering 20+ calls, and solving 250+ tickets -
Customer Experience InternBoatsetter May 2021 - Sep 2021Miami, Fort Lauderdale, Seattle, Ibiza , Us-Provided professional, high-level customer support with a consistent 93% customer satisfaction rate. -Collaborated with over 150+ co-workers using Slack-Consulted with both owners & renters using Aircall and Zendesk-Completed multiple audit projects -
Youth Track Official (Scorekeeper)City Of Kent, Washington Mar 2017 - Jun 2019Kent, Wa, Us-Reviewed and inputted participants’ scores into Excel-Organized scoresheets, schedules, and equipment-Corresponded with 45+ co-workers, 3 advisors, and 15 coaches -
Youth Soccer OfficialCity Of Kent, Washington Aug 2015 - Nov 2018Kent, Wa, Us- Mediated youth soccer games from pre-k age to 7th grade- Taught young kids the basic rules of soccer- Corresponded with over 30 co-workers, 3 advisors, and 15 coaches -
Student InternSteel Magic Northwest Jan 2017 - Jun 2019- Oversaw rehearsal when director was absent- Organized sheet music after rehearsal- Ran the Steel Magic Northwest Instagram account- Supervised younger kids at concerts
Maya Hirota Education Details
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Seattle UniversityGeneral -
Kentwood High SchoolHigh School Diploma
Frequently Asked Questions about Maya Hirota
What company does Maya Hirota work for?
Maya Hirota works for Seattle Sounders Fc
What is Maya Hirota's role at the current company?
Maya Hirota's current role is Membership Service Executive at Seattle Sounders FC.
What is Maya Hirota's email address?
Maya Hirota's email address is mh****@****leu.edu
What schools did Maya Hirota attend?
Maya Hirota attended Seattle University, Kentwood High School.
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