• Manage processes and act as the primary point of contact for the company's clients throughout the full cycle, increasing client satisfaction and company profit growth.• Overseeing a diverse client base, delivering tailored solutions that meet unique client needs and exceed expectations.• Handle negotiations, close deals, and collect payments to enhance company profitability. • Collaborate with external stakeholders to streamline processes.• Collaborate with internal teams to develop and deliver comprehensive service offerings and enhancing client satisfaction.

• Managing a portfolio of over 50 partners accounts, towards solid, trustful, and personal relationships, while achieving a high client retention rate.• Oversee successful project management and cross-functional team coordination.• Conduct regular performance reviews and feedback sessions with clients, identifying trends, areas for improvement and implementing actionable plans.• Analyzed data for performance optimization and developed business strategies. • Trained and mentored junior team members, fostering a culture of continuous improvement and professional development.• Performing interviews for optional candidates to join our team, screening resumes, and providing professional feedback.• Participated in industry events and conferences to network with potential clients and stay updated on market developments.

• Manage the end-to-end recruitment process, including resume screening, telephone and face-to- face interviews, and coordinate with hiring managers for optimal alignment. • Talent search through referrals, networking, Internet searches, and other sourcing tools to identify suitable candidates.• Collaborate with hiring managers to understand their needs and develop targeted sourcing strategies.• Responsibilities in the field of employees' welfare and departmental events.