Maya Nurka Email & Phone Number

Toronto, ON, CA

London Area, United Kingdom

Toronto, Ontario, Canada

Toronto, Canada Area

• Delivered on PRESTO 2025 vision
• Simplifying and enhancing regional travel experience by applying best technologies and solutions, diversifying customer experience by implementing new fare media and payment methods such as open loops contactless.
• Implementing customer digital transformation to drive transit leading customer experiences through optimizing customer channels, technology, marketing capabilities and business agility by introducing for the first time.
• Implementing technology roadmap and future state architecture, robust integration layer supporting open architecture and multi service provider while maintaining business continuity

Toronto, Canada Area

• Key Achievements:
• Led 8 major innovative launches on payment and loyalty products within a year from e-gifts, to Apple Pay, Samsung Pay, Google Pay, Fitbit Pay, Reward points, payment cards using augmented reality
• Led implementation of the Insight-as-a-Service (IaaS) application leveraging confidential computing technologies and Azure platform capabilities to best serve the customers; the first application deployed on Enterprise.
• Delivered on a POC for MVP loyalty platform to allow merchants to onboard to Loyalty Network and consumers to earn and burn rewards points leveraging blockchain technology

Toronto, Canada Area

Toronto, Canada Area

• Key achievements:Launched successfully EQ Bank, a new digital way of banking, offering both online and mobile direct-to-consumer experienceCore Responsibilities:
• Responsible for definition and delivery of the project pipeline, overseeing deliverables, managing expectations, reporting committed objectives and timelines to the Steering Committee
• Overseeing planning, design, development and implementation of front end, back end systems and other business product verticals and their integrations to the core banking
• Acted in a leadership capacity, setting and driving the agenda and recommending strategies and tactics to ensure successful implementation
• Scoped and facilitated agile delivery of functionality and integration with fulfillment systems.
• Communicated effectively to all levels of the organization, provision of progress reports to the digital banking leadership team.

Toronto, Canada Area

• Responsible for management and delivery of the Suretap Mobile Wallet, the first open mobile wallet in Canada, launched successfully on April 2014 with two products Rogers Prepaid Master Card and Gift Cards.Managed.
• Managed a complex portfolio of projects and the relationships between vendors, wallet provider, SEM-TSM and SP-TSM and oversaw the successful implementation of both consumer and enterprise projects
• Responsible for the project structure and governance, creation of the charter and communications plan, risk mitigation strategy and status reporting to executives

• Managed the Assurance & Compliance Management Function - process,risk and control driven activities. Revenue Assurance
• Assured revenue streams through end to end controls to minimize revenue leakages; Designing and implementing new controls to enhance revenue opportunities and cost assurance
• Defined and extended coverage KPIs to assure revenue maximization; P&L risk assessment to identify revenue at risk; Issue resolution; Quantification of RA values
• Chair Revenue Assurance Committee; Member of Vodafone Group RA Board
• Executive reporting on KPIs and RA values to Senior Management both on Global and Local levelRisk Management & Compliance
• Ensured successful annual risk assessment process and reporting risk matrix in all levels of organization;Executive reporting on Risk Matrix to Local Audit Committee and Group; Chaired Risk Committee;Increased.

Certificate, Fintech Programme

Business Management

Bachelor'S Degree, Filology/Linguistics

Leading With Impact Executive Program