Maya Sood Email and Phone Number

October 2012 till date: Assistant Vice President Paramount Healthcare Management Pvt. Ltd.Paramount Healthcare Management (PHM), part of the Paramount Health Group, is a Health and Wellness Propagating Organization dedicated to assist end users in achieving an optimal health. PHM has enriched experience in the Managed Healthcare Domain. Head quartered in Mumbai and has wide geographic reach spread across 18 locations. Paramount has Network of Health Care Providers like Hospitals, Specialists, General Practitioners, Diagnostic Labs etc. spanning across 28 States in India. State of art in house IT set up, with domain knowledge. Has access to 1000 strong, qualified work forces with 90 in-house Doctors besides panel of Physicians, Specialists across the country.Core Competency in Handling Operations & Business Development of the Pre-Policy Check up & Corporate Health Check-ups by managing below Job responsibilities:1. Business Development2. Operational Management 3. Provider Network Management4. Quality Control Management5. Wellness Activities6. Data Management for Invoicing & Receipt of Payments7. Customer Relations Management

• Monitor PAN India Pre-Insurance Medical Services (PIMS) operations of 16 insurance companies.• Coordinate with all insurance companies.• Interact and influence clients for Business Development.• Manage day to day operational improbabilities.• Maintain Client Relationship/PR with company (includes services, expectation & satisfaction).• Analyze trends in operational process and performances.• Branch coordination for their performances and requirements.• Provide MIS to the management.• Monitor DMD department for generation of invoices.• Follow-up for timely cash flows of the payment.• Monitoring grievances of Diagnostic Centers, Reconciliation’s and Quality Control checks.• Monitoring income/expenses of all branches and take measures for cost reduction.

Manage the recruitments for the Navy schools, arrange seminars, counseling, NWWA meets and extra curricular activities

Conceptualized & developed the retail outlet at Mumbai. Led a team of 2 officers and 27 personnel & dealing with HR, Sales, Marketing and Accounting. Supervised key operational areas and reported to management headed by G.M. & Director. • Turned around a loss making outlet by conducting detailed process analysis of customer needs, market survey, personal supervision and by developing good P.R. It resulted in an increase of turn-over and generation of profit. • Devised policies to streamline operations to ensure continued progression.• Created policies & procedures that re-engineered & restructured business processes to transform Govt. run model into a proficient corporate unit.• Conceived and implemented Quality and Quantity campaign in liaison with weights & measure dept.• Converted outlet into financially self sustaining profit centre. Model accepted as ‘Best Practice’.

Responsible for planning supplies to all Southern regions and some parts of the Western, Eastern and Northern regions, through tank lorries and tank wagons and thus met the oil demand for all over India. • Forecast market demand and plan supplies to different locations. • Organized periodic meeting with railway officials for uninterrupted booking of wagons and maintained good coordination. • Conceived and created an exclusive tank lorry fleet through contracts to private transport contractors after complete scrutiny of legal documents.• Devised strategies to increase sale of oil through retailers and private customers for bulk sale & used marketing techniques. Increased the sales by leaps and bounds. • Established an effective feedback mechanism by coordination with all the oil companies, Govt official of central exercise department/private dealers/contractors which led to a proactive strategy of supply/distribution planning.

• Designed and evaluated a program for the attendance of officers and staff to maintain discipline. • Scrutinize and sanction medical bills, house building loans, provision of stationary, leave records.• Maintain record of furniture, canteen facilities and make the contractor’s payments. • Reviewed Annual Confidential Reports (ACR) of clerical staff.• Planned and executed welfare measures resulting in palpable boosting of morale and increase in functional efficiency.• Refined grievance handling procedure, efficiently resolved numerous complaints/grievances resulting in employee satisfaction.

Hotel bookings, provision of transport, arrange conferences & meetings like all India sales meet, all India marketing meet, Oil Industry meet, S&D meet, IR meet, Directors & GMs conference, financial closing & auditing, recruitments etc.