Maya Stojovic Email & Phone Number

Toronto, ON, CA

• Engage in direct patient interaction, collaborating closely with the Chief of the Spine Pain Program, to conduct radiographic examinations utilizing the C-Arm machine on a daily basis for a high volume of 15+ patients
• Foster direct and meaningful engagement with doctors' offices, cultivating strong relationships with essential partners
• Handle confidential patient information in accordance with PHIPA guidelines, ensuring strict adherence to privacy and security protocols.
• Coordinate appointments between doctor's and patient's schedules and make modifications such as cancellations or date changes as necessary
• Answer over 60 incoming calls and emails daily from patients regarding appointment times, scheduling, and general clinic information

Toronto, Ontario, Canada

• Utilized Squarespace to design and construct a company website that prioritized user-friendliness, facilitating effortless order placement and offering comprehensive details about products and services
• Generated a steady influx of clients by leveraging referrals and implementing effective event promotions, resulting in significant business growth
• Assumed full responsibility for managing all facets of the business, including financial operations, marketing initiatives, day-to-day operations, and sales activities
• Conducted in-depth research on various online marketing strategies, focusing on enhancing website visibility through search engine optimization (SEO) and targeted online advertisements, driving increased website traffic

• Demonstrated professionalism by promptly addressing phone calls and emails, effectively addressing inquiries, and taking messages as needed
• Efficiently carried out clerical tasks, including document typing, printing, copying, and faxing, ensuring smooth office operations
• Welcomed and greeted clients and visitors, prioritizing exceptional customer service and leaving a positive and lasting first impression of the company
• Utilized Telus e-claims platform to create, review, and submit medical claims to various insurance providers, ensuring accurate and timely processing for insurance purposes

Toronto, Ontario, Canada

• Demonstrated efficiency by promptly addressing and managing an average of 50 incoming calls and emails daily, ensuring timely and professional responses to inquiries
• Diligently prepared and maintained an average of 20 patient files and associated documents per day, ensuring accurate and up-to-date recordkeeping
• Prioritized exceptional customer service by warmly greeting and welcoming all clients and visitors, leaving a lasting positive impression of the company

• Collaborated closely with pharmacists to efficiently process and fulfill over 30 incoming medication orders on a daily basis, ensuring accurate dispensing and timely delivery to patients.
• Actively contributed to the improvement of sales performance by suggesting innovative ideas for product placement, which were successfully implemented by management and led to a notable 15% increase in sales.

• Worked in a fast-paced, high-intensity work environment selling over four hundred admission tickets per day
• Processed transactions accurately and efficiently while maintaining a balanced till

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
• Ensured responsible alcohol service using Smart Serve principles
• Assisted in setting up various banquet food stations and servicing multiple dining areas