Managed patient check-in process. Maintained an orderly and amenable space to maximize positive outcomes in patient care. Duties included, patient registration, verifying and applying both Medicaid and commercial insurance coverages, facilitating the pre-authorization process for Medicaid patients, and scheduling procedures according to provider preference . Assisted in the evaluation of potential new hires as well as training.

Operated coronavirus testing sites over multiple locations throughout the pandemic. Duties included administrative tasks related to testing and documentation necessary for international travel, as well as managerial and organizational tasks.Key Skills: Training, SOP Generation, Personnel Management, scheduling, payroll, marketing

Coordinates transportation and adherence to government standards from 7 US States including AL, CA, HI, ID, MT, OR, WA. Handles shipping arrangements and various administrative tasks related to certification and transportation.Key Skills: SOP Generation, Logistics Management, Multiple Stakeholder Coordination

I acted as a driving force behind rapid sales growth by consulting with customers on various products and connecting them with satisfactory items. I enhanced the quality of baked goods through skilled decorating. I elevated overall profitability through strategic product placement, positive customer interactions, and merchandise and inventory management.Additional Key Contributions:• I maximized customer experiences by addressing order issues and providing viable solutions to maintain retention.• I optimized internal workflows through smooth store openings, closings, and weekly order processing.• I built high-performing teams through comprehensive training, equipping new staff with the tools needed to succeed.

I extended a full range of assistance to students and faculty and resolved key issues such as replacement and issuance of ID badges. I displayed expertise in decreasing payment wait times by systemizing payroll and financial aid installments through direct deposits. I demonstrated excellent multi-tasking abilities by handling several projects and tasks. Additional Key Contributions:• I was trusted as a reliable source of information regarding meal plans and verified that changes were applied.• I promoted a team-oriented work environment and encouraged a cohesive and productive workflow.

I assisted in the smooth transition for new students by assisting them in navigating the campus, providing dorm keys, and offering guidance and mentorship as they began their academic journeys. I provided crucial information on campus resources, student groups, and directions. I collaborated with RAs and DAs to increase engagement by executing successful dorm events. I joined efforts with alumni to set up family events and enhance overall student comfort. Additional Key Contributions:• I led the organization of student files and protected student privacy by handling sensitive information with discretion.• I reviewed incidents, drafted documentation for disciplinary actions, and informed the necessary authorities.Internships: OSS Auburn Medical (2019), LCCA/Federal Way/Manor Care (2019), Olympic Sports & Spine Rehab (2018)Additional Positions: Server at Applebee’s (2018 – Present), Hostess/Server at McGrath’s Fish House (2016 – 2018), and Key Holder at Loveland Co. (2014 – 2016)