Grand Mercure Chalet Hotel & Suites And Abom Hotel & Apartments General Manager
Victoria, Australia
Experienced Hotel Manager with a demonstrated history of success and growth within the high end hospitality industry, responsible for all aspects of operations at the hotel, to day-to-day staff management and guests experience. Proud ambassador of Buller Ski Lifts brand and day-to-day operations of Mt Buller Grand Mercure Chalet Hotel & Suites, ABOM Hotel & Apartments and Buller Holidays Apartments as Whitehorse Village, Courchevel Apartments, Kooroora Apartments and St Anton Apartments. Skilled in all areas of wider operations management and strategic business management. Strong operations professional with a Master of Business in Finance, Banking and Investment.• Revenue Management - monitoring and controlling yearly financial performance, increasing room revenue, diversifying market segments and expanding distribution channels• Provide leadership, direction and setting KPI’s for hotel senior leadership team • Performance management of staff to improve performance• Relationship management with apartment owners – including 7 strata luxury properties, Grand Mercure Mt Buller Chalet Hotel, Abom Hotel & Apartments, St Anton’s Apartments, Kooroora Apartments, Courchevel Apartments & Whitehorse Village