Maya Bashir Email & Phone Number

Beirut, Lebanon

Establish a performance culture around Risk Management using root cause analysis and corrective action planning as key elements of operational risk managementIdentify opportunities for process improvements and remove process bottlenecksManage end to end Credit Card processingParticipate in customer meetings, help structure deals and review/attain/benchmark service standards & maintain cross-border relationshipsEnsure key service level metrics are met - both internal and with… Show more Establish a performance culture around Risk Management using root cause analysis and corrective action planning as key elements of operational risk managementIdentify opportunities for process improvements and remove process bottlenecksManage end to end Credit Card processingParticipate in customer meetings, help structure deals and review/attain/benchmark service standards & maintain cross-border relationshipsEnsure key service level metrics are met - both internal and with client Show less

Hamra

Managed daily operations via dedicated sales team improving business revenue,customer satisfaction and employee productivity..Delivered outstanding service to clients to maintain and extend relationships forfuture business opportunities.Acquired new clients and retained existing client bas through building customerrelationship, assessing and identifying clients’ needs.Established performance KPI’s, service goals and motivated associates to overachieveteam and… Show more Managed daily operations via dedicated sales team improving business revenue,customer satisfaction and employee productivity..Delivered outstanding service to clients to maintain and extend relationships forfuture business opportunities.Acquired new clients and retained existing client bas through building customerrelationship, assessing and identifying clients’ needs.Established performance KPI’s, service goals and motivated associates to overachieveteam and individual targets.Encouraged creative thinking, problem solving, and empowerment as part offacility management.Partnered with business leaders to deliver services that support companyobjectives and consistent with corporate values.Handled complaints, provided appropriate solutions and alternatives withinappropriate time frames, and followed up to achieve resolutions Show less

Beirut, Lebanon

Followed and managed customers’ accounts.Opened and updated customer files.

Master'S Degree, Business Administration And Management, General

Bs Business Banking And Finance, Business Banking And Finance