Mayada Ahmed Email and Phone Number
Mayada Ahmed work email
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Mayada Ahmed personal email
I am a human resources professional with four years of experience in various HR roles, from recruitment to termination. I hold a Master's degree in Business Administration and multiple certifications in HR management, including Sudanese Labor Law Regulation and Integrated Approach of HR Management. I have a proven track record of managing personal files, ensuring compliance with legal requirements, and providing support to employees in different industries, such as NGOs, healthcare, media, and sales.In my most recent role as a Human Resources Assistant at Médecins Sans Frontières Belgium, I updated the HR database and personal files to facilitate HR process management. I also prepared employment contracts, monthly pay slips, and social security and tax office files. In my previous role as a Senior Human Resources Officer at Glomic For Multi Activates Co.LTD, I offered counseling services to employees, communicated policies pertaining to HR, compensation, and benefits, and collected and analyzed employee data. I am skilled in managing employee relations, performance appraisals, and compensation and benefits, as well as using data to create employee profiles. I have strong communication and interpersonal skills, demonstrated through successful collaborations with various departments and clients. I am highly organized with a keen attention to detail and ability to meet deadlines. I am committed to continuous learning and personal development, as well as helping employees and organizations achieve their goals and potential. I am looking for new opportunities and challenges in the HR field, where I can apply my knowledge, skills, and experience to make a positive impact. Let's connect and discuss how I can add value to your team and organization.
Exclusive Talent Management
View- Website:
- high5hire.com
- Employees:
- 25
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360 Degree Recruitment Officer - FreelanceExclusive Talent ManagementAbu Dhabi, United Arab Emirates -
RecruiterHigh5 Apr 2024 - PresentUnited Arab EmiratesDevelop and implement effective recruitment strategies to attract top talent.Manage the full recruitment cycle, including job postings, candidate sourcing, interviewing, and onboarding.Utilize various recruiting tools and platforms to source candidates.Conduct interviews and evaluate candidates based on job requirements and company culture fit.Maintain a database of potential candidates for future job openings.Ensure compliance with all hiring policies and procedures.continuously Pool New Candidate on myTalant Pool -
Hr And Admin SpecialistNajam Alatqan General Contracting Llc Oct 2023 - PresentUnited Arab EmiratesHuman Resources:Manage the recruitment process, including job postings, candidate screening, and interviewing.Facilitate employee onboarding and training programs.Maintain employee records and ensure compliance with labor laws and company policies.Assist in performance management processes, including evaluations and feedback sessions.Develop and implement HR policies and procedures to enhance workplace culture.Address employee inquiries and resolve HR-related issues.Administration:Oversee daily office operations, ensuring a productive work environment.Manage office supplies and inventory, coordinating with vendors as needed.Assist in budget preparation and monitoring of administrative expenses.Organize company events and employee engagement activities.Ensure that administrative processes are efficient and aligned with company objectives. -
Human Resources AssistantMédecins Sans Frontières Belgium Oct 2023 - Feb 2024Wad Madanī, Gezira State, SudanUnder the supervision of the Project HR Manager managing personal files to ensure accuracy, compliance, and on-time payments.Updating the HR database and personal files to facilitate HR process management.Updating Social Security & Tax office files to meet legal requirements including specific amendments when necessary to ensure local labour and fiscal law compliancePreparing employment contracts in conformity with legal requirements including specific amendments when necessary to ensure local labor and fiscal law compliance.Preparing monthly pay slips for all staff, editing and updating the necessary data, to ensure the punctuality and accuracy of staff payroll.Following up of all expiring rental contract dates and inform the Administration Manager in order to leave enough time to arrange a renewal or look for some other alternativeMaking all administrative information available to the staff (posting, meetings, etc.), supporting the Project HR Manager in translating documents into local language, and assisting in meetings upon request.Additional HR/ Admin tasks delegated by the Project HR Manager -
Senior Human Resources OfficerGlomic For Multi Activates Co.Ltd Jan 2023 - Sep 2023Sudan , Khartoum , Al TaifOffering counselling services to employees.• Prepare and implement all HR function in workplace from recruitment to firing processes.• Performing employee background checks and verifying information.• Communicating policies pertaining to Human Resources, compensation, and benefits.• Collecting and analysing employee data.• Using data to create employee profiles.• Organizing and updating employee files.• Adhering to regulatory standards.• Overseeing employee orientation and training.• Liaising between employees and management.• Managing employee complaints.• Undertaking communications and interpersonal skills training.• Monitoring and control the office services such as maintenance, cars, office suppliers and other services related..Coordinate and manage the end-to-end offboarding process, ensuring compliance with policies and local regulations while conducting exit interviews, handling asset returns, and collaborating with departments. Maintain accurate records, facilitate knowledge transfer, and analyze feedback to improve practices.• Any other related responsibilities that serves the human resources of the company.
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Human Resources OfficerQanadeel Media Jan 2021 - Dec 2022Shargi Street, Taif Block 51 .Khartoum, SudanSupport the development and implementation of HR initiatives and systemsProvide counseling on policies and proceduresBe actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring processCreate and implement effective onboarding plansDevelop training and development programsAssist in performance management processesSupport the management of disciplinary and grievance issuesMaintain employee records (attendance, EEO data etc.) according to policy and legal requirementsReview employment and working conditions to ensure legal compliancemanagement of payroll and compliance -
Hr And Admin AssistantWorld Relief Jan 2020 - Dec 2020Khartoum, Khartoum State, SudanMaintain routine personnel form such as daily attendance sheets, leave records, and other entitlements of national staff.Ensure all national staff personnel records. i.e. contracts, leave records etc. are properly maintained and regularly updatedSupporting and prepare the HR documents such as Contracts, Timesheets.Follow with field the timesheets for National staffPrepare Medical Rembirusment For National Staff.As directed from time to time by the HR & Admin Manager, check and /or help in the translation of administrative and human resources documents from Arabic into English and bringing any discrepancies to his /her attentionHelp co-ordinate and support all aspects of the recruitment and selection process of national staff, in liaison with HAC and Ministry of Labor ensuring that WR’s recruitment process and good practice is carried out in all recruitment and selection activity.Help in establishing an effective filing system that provides easy access to administrative and human resources related information and proper documentation of the same.Monthly need of office compound and guesthouse facilities.To keep up-to-date on all labor and tax, social Insurance, zakat legislation by getting relevant information from various government departments.Scan all the documents related to Human ResourceAny other duties as directed from time to time from by the HRM . -
Sales AdminGolden Arrow Co. Ltd & El Mamoun Group Apr 2019 - Aug 2019Khartoum, SudanOrganized and able to process orders via email or phone.Detailed thinking, checking for data accuracy in orders and invoices.Excellent communication and customer service skills enabling you to successfully contact clients to obtain missing information or answer queries.Collaborative skills needed to liaise with the Logistics department to confirm timely deliveries.Clerical skills to provide and update sales and customer records.Computer skills to generate monthly sales reports.Willingness to convey key feedback from customers internally.Commitment to meeting or exceeding sales targets, reporting any deviations.Commitment to staying informed regarding new products and features. -
Indoor Sales ExecutiveArtijal General Trading Enterprises ( Distribute Tvs Indian ) Jul 2017 - Aug 2018Sudan• Develop ,build and manage a client base of walk in customer • New Clients Via Sales Calls, Direct mail, Email and in house Events• Attend Customer Walk in showroom. Understand Need of product, guide Accordingly ,Close the sale • Follow Up on Lead Generated Through walk in Date, Emails and Promotional Events • Arrangements of showroom display and maintain • Attending Team Meeting and sharing best practice with colleagues• Negotiation on price, Costs, Delivery and specifications with buyers and managers• checking the quantities of goods on display and in stock• Recording sales and order information and sending copies to department head• Reviewing my own sales performance .aiming to meet or exceed targets• Send weekly. monthly reports ensure targets are reached as per plan
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Customers Support OfficerElbarbary Group Sudan Sep 2014 - Jul 2017Khartoum North• Determine requirements by working with customers.• Answer inquiries by clarifying desired information; researching, locating, and providing information.• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.• Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.• Maintains call center database by entering information.• Keeps equipment operational by following established procedures; reporting malfunctions.• Updates job knowledge by participating in educational opportunities.• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. -
Customer Care Service AgentMtn May 2013 - Jun 2014Sudan• Handle incoming customer calls using a variety of call centre technologies and telephony platforms. • Handle customer queries, complaints and concerns in a professional manner.• Maintain Call Centre standards for customer service levels• Agree and strive to consistently deliver to individual and team performance objectives.• Monitor own progress against personal development plan.• Quickly and efficiently able to input, update, delete, add, amend customer data into MTN's customer database.• Operate IT applications such as Internet, Intranet, email and windows applications • Escalate customer calls to contact centre supervisor/manager in line with business rules.• Ensure compliance with all applicable policies & regular requirements on Information security -
Customer Care Service AgentZain Sudan Jul 2011 - Jul 2012• Handle incoming customer calls using a variety of call centre technologies and telephony platforms. • Handle customer queries, complaints and concerns in a professional manner.• Maintain Call Centre standards for customer service levels• Agree and strive to consistently deliver to individual and team performance objectives.• Monitor own progress against personal development plan.• Quickly and efficiently able to input, update, delete, add, amend customer data into ZAIN's customer database.• Operate IT applications such as Internet, Intranet, email and windows applications • Escalate customer calls to contact centre supervisor/manager in line with business rules.• Ensure compliance with all applicable policies & regular requirements on Information security -
Office ManagerShureh Algadi Trining Center Jan 2009 - Aug 2010SudanScheduling meetings and appointmentsMaking office supplies arrangementsGreeting visitors and providing general administrative support to employeesCoordinating meetings, emails, transport and accommodationOrganising company events and conferencesOrdering stationery and IT equipmentDealing with correspondence, complaints and queriesPreparing letters, presentations and reports
Mayada Ahmed Skills
Mayada Ahmed Education Details
Frequently Asked Questions about Mayada Ahmed
What company does Mayada Ahmed work for?
Mayada Ahmed works for Exclusive Talent Management
What is Mayada Ahmed's role at the current company?
Mayada Ahmed's current role is 360 Degree Recruitment Officer - Freelance.
What is Mayada Ahmed's email address?
Mayada Ahmed's email address is ma****@****ain.com
What schools did Mayada Ahmed attend?
Mayada Ahmed attended National Ribat University, Al Zaiem Al Azhary University.
What skills is Mayada Ahmed known for?
Mayada Ahmed has skills like Management, Project Management, Contact Centers, Telecommunications, Team Management, Customer Service, Telephony, Project Planning, Sales, Databases.
Who are Mayada Ahmed's colleagues?
Mayada Ahmed's colleagues are Dipak Kumar, Andrii Koshelev, Imran Shaik, Ayla U, Candace Schanz, Eyob Yigezu, Faiza Wahid.
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Mayada Ahmed
Digital Transformation |Operations Management | Digital Customer Experience | Project Management | Change ManagementUnited Arab Emirates1vodafone.com
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