Maya Darrington Email and Phone Number
I am a highly experienced professional with a strong background in quality assurance, project management, product management, and business analysis. I have a proven track record in leading workshops with external clients, defining requirements, and creating detailed user stories. I have developed and implemented QA standards and strategies, optimizing testing scripts and validation processes. Additionally, I have strategized and built out BA and QA processes while effectively leading teams of 8+ both internally and offshore. Recognized for my ability to bring teams together, I consistently drive successful project outcomes.Technical Skills: Mobile Testing (iOS, Android): BitRise, BrowserStackProject Management & Collaboration Tools: ServiceNow, SAP, Rally, Shortcut, JIRA, Confluence, TFS (Team Foundation Server), Microsoft Suite, MiroTesting Tools and Techniques: HP ALM (Application Lifecycle Management), RQM (Rational Quality Manager), Postman, Sentry, Mailtrap, SOAPUI, Regression Testing, Smoke Testing, SIT (System Integration Testing), UAT (User Acceptance Testing)Development, Debugging, and Design Tools: SQL, Terminal, FigmaSoftware Development Methodologies: Agile Methodologies, Waterfall Methodologies
Cox Automotive Inc.
View- Website:
- coxautoinc.com
- Employees:
- 6330
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Lead Software Test Engineer (Servicenow)Cox Automotive Inc. Feb 2023 - Presentβ’ I innovated and tailored testing processes for the ServiceNow platform while coaching offshore test engineers to ensure software quality.β’ I refined acceptance criteria for features and stories to improve test coverage and align with project objectives for the QA team. By monitoring the QA team, assessing risks, and developing test estimates and schedules, I identified key dependencies and constraints.β’ I developed and revamped the QA standards, repository, and documentation from inception, using Agile methodologies to optimize testing processes.β’ I enhanced the ServiceNow Automated Test Framework (ATF) for regression and upgrade testing, reducing manual testing efforts by 80% for the Vancouver and Washington upgrades.β’ I established and addressed testing requirements and performance metrics within a delivery team in collaboration with the Technology Development and Product departments.
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Servicenow Sdet (Apex Systems)Northwestern Mutual Oct 2021 - Nov 2022β’ I worked closely with the Product Owner to direct UAT processes and defect resolution, overseeing all phases of quality management and validation projects.β’ I created and executed test plans for regression, UAT, and smoke testing using the Automated Test Framework (ATF), successfully resolving pending regression tasks.β’ I delivered update set deployments to production and handled TCR documentation and traceability matrices to manage weekly change requests as a Change Owner.β’ I strategized project plans, formulated validation approaches, and reviewed related documentation to assist the SDLC validation system.β’ I guided junior engineers in developing, strategizing, and implementing test scripts to accelerate project timelines. -
Servicenow Ba/Qa Analyst (Beacon Hill)Cvs Health Jul 2021 - Oct 2021β’ I crafted detailed Agile user stories, established acceptance criteria, and designed mockups while engaging with customers to incorporate their feedback.β’ I managed QA processes by formulating standards and leading project sign-off meetings with Product Owners and Developers.β’ I executed manual testing for front-end interfaces and verified database integrity.β’ I established and implemented test plans, including 100 ATF suites for testing within the company. By collaborating closely with Product Owners and Developers, I produced top-tier products, reducing post-launch defects and enhancing customer feedback.β’ I transformed business requirements into actionable documentation and catalog items, supporting Product Owners with features and tasks to drive project success. -
Senior Qa AnalystBold Penguin Feb 2021 - Jul 2021β’ I directed the creation and implementation of test plans to reduce post-release issues.β’ I evaluated web applications and insurance platforms from the company and its partners through comprehensive QA testing.β’ I formulated databases and test cases in Google Sheets and conducted front-end manual testing with database and payload checks. -
Servicenow Ba/Qa Contractor (Csi Tech)Chick-Fil-A Corporate Support Center Sep 2019 - Apr 2020Atlanta, Georgiaβ’ I designed and executed detailed project test cases and test plans to identify and address critical issues.β’ I conducted regression tests to verify new changes and prevent potential discrepancies. I compiled and delivered detailed test result reports to facilitate informed decision-making.β’ I revolutionized CFA supplier interactions by evaluating form functionality across both front-end and back-end components of the applications.β’ I developed and managed performance test runs and data to improve system stability and performance metrics. Managing the User Acceptance Testing (UAT) system, I resolved UAT defects in collaboration with the project manager.β’ I analyzed and verified user stories and requirements to enable actionable testing criteria. Acting as a liaison, I bridged communication gaps between teams, optimizing workflow and advancing project goals. -
Test Analyst (Gccx)General Motors Oct 2016 - Sep 2019Roswell, Georgiaβ’ I defined and enforced quality standards through the adoption of automated testing methods, ensuring consistent and reliable test results. Leveraging SOAPUI, I automated testing systems and streamlined QA processes.β’ I built and updated performance tests for the Global Advisor Application (GAA) to achieve optimal KPIs. Additionally, I conducted manual testing of ONSTAR products and the Global Advisor Application (GAA) for both client-facing and internal UIs.β’ I carried out Smoke, Mobile, UAT, Regression, and SIT Testing to verify system integrity and functionality across various stages and environments. -
Sap Test AnalystGeneral Motors Jul 2015 - Oct 2016β’ I analyzed data to determine necessary actions during testing and provided suggestions on application builds.β’ I compiled data to produce status reports, tracking project progress and outcomes.β’ I assessed applications, including SAP and web-based systems, before release to resolve performance and functionality issues. Utilizing HP Application Lifecycle Management (ALM), I addressed document defects and mitigated issues within the development team.β’ I coordinated MER projects by conducting requirement reviews and designing test cases/scripts.β’ I executed System Integration Testing (SIT) and Regression Testing for globally deployed applications, such as GM's Global Warranty Management System (GWMS). β’ I integrated SAP Extended Warehouse Management into existing warehouse workflows and tested and validated functionalities of VISTEX and Customer Relationship Management (CRM) systems.
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Sap AnalystGeneral Motors Jul 2014 - Jul 2015Greater Atlanta Areaβ’ I deployed new processes for the Global Warranty Management System (GWMS), including applications and configurations, ensuring they were ready for live production.β’ I validated processes for Extended Warehouse Management (EWM) by conducting comprehensive System Integration Testing (SIT).β’ I designed and maintained SAP process documents for Extended Warehouse Management (EWM), which enhanced process reliability and efficiency.
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Data InternElekta Jun 2013 - Apr 2014β’ I pioneered as the first intern to develop advanced radiation therapy and cancer care software systems, taking charge of the complete lifecycle of the Installed Base Management system to ensure optimal functionality and performance.β’ I mastered Salesforce CRM to strengthen customer relationships and support informed decision-making.β’ I oversaw more than 50 customer-site assets, including devices, machines, and software, to enhance service quality and delivery.β’ I created over five detailed workflow charts using Microsoft Visio to streamline business operations and conducted workshops for offshore clients, establishing strong connections and providing valuable insights. -
Virtual InternCourse Hero, Inc. Mar 2013 - Jan 2014β’ Marketed Course Hero to students around campus.β’ Submitted documents/completes courses for Course Hero.β’ Managed a team of 10+ students in daily processes.β’ Contributed over 200 documents to Knowledge Drive.
Maya Darrington Education Details
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Information Systems With An Emphasis In Sap -
North Springs High SchoolArt & Science
Frequently Asked Questions about Maya Darrington
What company does Maya Darrington work for?
Maya Darrington works for Cox Automotive Inc.
What is Maya Darrington's role at the current company?
Maya Darrington's current role is π― ServiceNow Lead Test Engineer | π Expert in Automated Testing, Process Optimization, and QA Standards | π‘ Enhanced Software Quality and Coached Global Teams.
What schools did Maya Darrington attend?
Maya Darrington attended Georgia Southern University, North Springs High School.
Who are Maya Darrington's colleagues?
Maya Darrington's colleagues are Benny Franklin, Monica Dimas Gonzales, Lee Price, Andrew Henderson, Brandon Glover, Richard Sager, Rob Palumbi.
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