Maya Honesty Email & Phone Number

Chantilly, Virginia, United States

• Provide a wide range of office administration tasks in support of the Real Estate Services department operations and provide administrative support to others within the organization.• Open the Real Estate Services office by 8:00 a.m. and close the office at or after 5:00 p.m.• Answer phones and direct them to the appropriate party. Identify the caller and the reason for the call.• Serve as principal administrative contact and liaison to the property management and engineering staff.• Maintain office supplies and equipment, replenish paper in all equipment, and maintain optimal condition for heavy office use.• Assist in tracking and reviewing COIs for vendors and tenants, including uploading to Sharepoint and Corrigo once SPM approves.• Maintain Service Order and Purchase Order Log in compliance with Western Region requirements. • Assist the Assistant Property Manager (APM) and SPM with setting up new vendors in compliance with Western Region and Corporate Policies and Procedures.• Assist SPM with uploading and properly coding invoices in a timely manner in order to meet accounting approval and deadlines.• Open Mail, sort stamp and distribute to appropriate party. Print out FedX confirmations and match them with the appropriate air bill and file.

● Present apartments to prospective clients in a persuasive manner● Promote unoccupied properties through various media and advertising techniques● Evaluate clients’ requirements and financial prosperity to make personalized presentations● Provide accurate information on the different features of properties● Validate application information and references● Negotiate leasing terms and complete agreements● Keep abreast of the property market status● Ensure proper maintenance and inspect properties periodically● Established and implemented leasing goals● Reviewed and completed applications and assessed household information against file history● Managed overall tenant relations, including promoting overall tenant satisfaction● Maintained in-depth knowledge of competition through consistent evaluation of market trends● Assisted in developing marketing plans, internet ads, print ads, and marketing copy.● Conducted quarterly rent comp studies.● Resolved resident complaints and maintained accurate records of action taken.● Gathered information about markets and competition.

● Used Microsoft Dynamics 365 to schedule installation and service appointments for customers● Verified materials were in stock for technicians and tracked new orders● Managed daily technician schedules by obtaining new work orders, providing additional documentation when needed, and verifying ETA’s throughout the service● Aided customers by providing advanced troubleshooting, scheduling appointments, and ensuring their work order is completed in a timely manner● Gathered technician notes in order to close a client’s work order● Corresponded with technicians and customers via phone and email correspondence● Formed strong relationships with vendors when scheduling meetings their meetings with technicians● Classified technicians that required additional coaching for success with Region Team Leads● Managed multiple-line phone system, responding to various internal and external inquiries

Manassas, Virginia, United States

● Effectively advised customers on purchases by maintaining a high level of knowledge about store products● Advised customers on product selection and application● Acquired time management skills by assisting multiple customers on the floor at one time and by working the cashier register at a fast pace during peak hours● Trained new cashiers on the POS system and ensured that the correct price, tax, and discounts were applied correctly to each sale● Increased store’s overall sales and ensured conversion goals were met● Participated in physical inventory preparation, execution and follow-up