Maya Elise Joseph-Goteiner

Maya Elise Joseph-Goteiner Email and Phone Number

Managing Partner at Velocity Ave / Challenging the status quo of how we build / Research & Design Leader / Ex-Google @ Velocity Ave LLC
Maya Elise Joseph-Goteiner's Location
Santa Fe, New Mexico, United States, United States
Maya Elise Joseph-Goteiner's Contact Details

Maya Elise Joseph-Goteiner personal email

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About Maya Elise Joseph-Goteiner

C U R R E N TWorking with a phenomenal portfolio of clients at the agency I co-founded: https://www.velocityave.com/ and sharing on: https://mayaelise.substack.com/C A R E E R S U M M A R YBuilding stellar, nimble, collaborative teams - I joined Google’s incubator Area 120 as the lead researcher with no headcount and no budget. In three years, I worked with over 58 products. My team became a cornerstone of the program with 10 UXRs, plus 10 vendor UXDs who transformed Minimum Viable Products to Minimum Lovable Products while influencing the incubator’s thesis and the investment strategy of our partners. Taking risks while establishing scalable processes - At Gannett, I led qualitative field research for 14 media outlets such as USA Today, The Bold Italic, and The Indy Star. As part of the corporate team, I experienced the challenge of being an internal consultant. Without funding it was difficult for local papers to apply research insights to their portfolio of products. I launched a weekly Product Jam to lower the barrier to innovation and managed a pilot lean product program which secured funding from our C-suite for two products.From entrepreneur to UXR - In 2010, during the financial crisis, I co-founded a startup to create streams of revenue for artists. My business became an opportunity to test and iterate methods and apply the learnings. I attribute my scrappy, creative approach to these roots.Aligning business strategy to user needs - I've gravitated towards industries (media, crowdfunding, digital transformation, advertising) where markets outgrew the business model. In my experience, I saw each industry make assumptions and lose touch with understanding consumers and customers. I believe that a strong investment in foundational research enables products to evolve with users.

Maya Elise Joseph-Goteiner's Current Company Details
Velocity Ave LLC

Velocity Ave Llc

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Managing Partner at Velocity Ave / Challenging the status quo of how we build / Research & Design Leader / Ex-Google
Maya Elise Joseph-Goteiner Work Experience Details
  • Velocity Ave Llc
    Founder And Managing Partner
    Velocity Ave Llc Apr 2023 - Present
    We partner with early-stage startups, venture studios, and enterprise incubators to reduce the risk of zero-to-one product development. We specialize in desirability and experimentation to accelerate learning, with the goal of turning Minimum Viable Products into Minimum Lovable Products. Our approach helps you fall in love with the problem, not just the tech and solution.Learn more at: https://www.velocityave.com
  • Google
    Head Of Ux At Area 120 (Sr. Manager)
    Google May 2022 - Mar 2023
    Mountain View, Ca, Us
    Selling UX to a lean culture - Proved the value of UX to an organization that didn’t have design and research fluency. Increased team size from 1 to ~20 (6 FTE UXRs, 4 Temp UXRs, 10+ vendor designers) and a budget for design from $0 to $6M. UXR CSAT was 9.5 and we impacted both immediate (91%) and long term (75%) roadmaps. Influencing through immersion - Established an education program to ensure UX drives our ethos, supporting the growth of over 300 product managers and engineers. Informing investments, pitches and graduations - Developed multiple theses on topics investment partners prioritized, driving the pipeline of applicants and helping to articulate the organizational vision. Increased the acquisition rate of products by ~2.4X.Scaling research & analytics - Challenged cultural norms to establish nimble research practices, developing a 0-1 repertoire. Supported over 58 product teams (spanning B2B, B2C, B2B2C) in three years, completing over 250 studies.
  • Google
    Staff --> Sr. Staff Ux Researcher At Area 120
    Google Mar 2020 - May 2022
    Mountain View, Ca, Us
    I built the research and design programs in Google’s incubator for zero to one product development.
  • Google
    Senior User Experience Researcher
    Google May 2018 - Mar 2020
    Mountain View, Ca, Us
    Co-designing with enterprise customers - Launched the first Google Ads program to identify horizontal x-product opportunities. Included a mix of Executives, Managers, and Practitioners from the top seven revenue generating verticals. Research gave Google a unique opportunity to understand the narrative of the business alongside the multiple users. Learnings from the Future of Ads Co-Lab inspired the incubation of a new product in Ads Inc.Bringing stakeholders together to develop a strategy - Envisioned a future for Google Analytics. While I conducted research, the most critical work was running monthly workshops to connect our siloed teams (including Product, Eng, UX with our customer-facing colleagues) and developing a unified vision beyond the 1-2 year roadmap.
  • Docusign
    Senior User Experience Researcher
    Docusign Mar 2016 - Apr 2018
    San Francisco, Ca, Us
    I managed research for multiple product areas used by enterprise, commercial, and SMB customers in addition to consumers.Defining the product migration - Supported the GTM team in their fourth and final attempt to transition all customers from the legacy product (Classic) to the new product. I defined customer segmentation and managed betas of each group, collecting qualitative and quantitative data through each stage to ensure we were prepared to transition all customers. I worked with customer-facing teams to identify gaps and redundancies in the existing and planned transition journeys, shining a light on where the company needed to further invest. My work drove the transition strategy, messaging, and put UX Parity on the map as a P0. Expanding the product set - Led research pre-IPO to evaluate moving into the document generation space resulting in the acquisition of Spring CM.
  • Ketuv
    Co-Founder
    Ketuv Jul 2010 - Dec 2017
    I co-founded an online marketplace for wedding art (aka ketubahs) made by contemporary artists.
  • Indiegogo
    User Researcher
    Indiegogo Apr 2015 - Jan 2016
    San Francisco, Ca, Us
    I led research for campaign management, contributor discovery, and new investments.Evaluating new markets - Generative and explorative research about equity crowdfunding through secondary research and in-depth-interviews with investors and entrepreneurs. Post synthesis, I partnered with the design and marketing teams to gauge market interest with the launch of a pre test-the-waters page. Insights strongly pointed to the potential risk of this departure and a need for a reputable partner; Indiegogo launched a beta program with MicroVentures.Product innovation - Led the Amplification Initiative. Descriptive and explanatory research with both creators and the media identified opportunities for Indiegogo to better support users in their approach to media and development of a fundraising strategy. I collaborated with the marketing team to develop a low cost MVP, a downloadable campaign calendar that integrated research insights and actionable tactics. The calendar rapidly became the most popular piece of content on the blog and a large acquisition channel. Product improvement - Indiegogo was considering combining pages due to low engagement. Evaluative research focused on understanding the discovery process and experience for different verticals. Leveraging the insights, I worked with the design team to create five variations of a new discovery page. The new design caused a material lift in the formerly low performing page.
  • Gannett | Usa Today Network
    Manager, Innovation
    Gannett | Usa Today Network Jul 2013 - Mar 2015
    New York, Ny, Us
    I taught human-centered design to media outlets such as USA Today, The Bold Italic and The Indy Star.Coaching the next generation of product leaders - Led 12 millennial entrepreneurs through the lean startup process towards pitch day to Gannett’s CEO. Two out of three of the products were funded.Local user research - Designed, led, and generated durable insights from 12 in-market research projects that focused on media diet and specific news verticals.UX management for alphas - Managed teams of designers and engineers through phase one of three new mobile applications. Improved the flow, functionality, and design based on results from usability testing and customer feedback.Business strategy - Identified opportunities to increase user acquisition, retention and revenue in local markets.National workshops - Introduced consumer research processes and prototyping to over 300 employees.
  • Pierre And Tana Matisse Foundation
    Program Manager
    Pierre And Tana Matisse Foundation May 2007 - Jul 2010
    I conducted market research on NYC public education and scaled the annual grant making program 100% to $2M.
  • Artnet
    Account Executive: Monographs (Previously Artist Works Catalogues)
    Artnet May 2006 - May 2007
    New York, New York, Us
    I built 25 catalogues, focusing on concept and content strategy. Artists included: Michael Wolf, Wangechi Mutu, and Mitch Epstein.
  • Arnold Newman Studio
    Studio Manager
    Arnold Newman Studio Aug 2005 - May 2006
    I assisted editing Arnold's memoir on 20th century photography and managed his studio.

Maya Elise Joseph-Goteiner Skills

Art Photography Fine Art User Experience Design Thinking Market Research Curating Publishing User Research Customer Insight Business Strategy Art Education Art Exhibitions Qualitative Research Museums Contemporary Art Nonprofits Writing Content Strategy Usability Testing Workshop Facilitation Rapid Prototyping Publications Arts Administration Creative Industries Arts Management Social Media Divergent Thinking Copywriting User Experience Testing Strategy

Maya Elise Joseph-Goteiner Education Details

  • California College Of The Arts
    California College Of The Arts
    Design Strategy
  • New York University
    New York University
    Bfa

Frequently Asked Questions about Maya Elise Joseph-Goteiner

What company does Maya Elise Joseph-Goteiner work for?

Maya Elise Joseph-Goteiner works for Velocity Ave Llc

What is Maya Elise Joseph-Goteiner's role at the current company?

Maya Elise Joseph-Goteiner's current role is Managing Partner at Velocity Ave / Challenging the status quo of how we build / Research & Design Leader / Ex-Google.

What is Maya Elise Joseph-Goteiner's email address?

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What schools did Maya Elise Joseph-Goteiner attend?

Maya Elise Joseph-Goteiner attended California College Of The Arts, New York University.

What are some of Maya Elise Joseph-Goteiner's interests?

Maya Elise Joseph-Goteiner has interest in Arts And Culture.

What skills is Maya Elise Joseph-Goteiner known for?

Maya Elise Joseph-Goteiner has skills like Art, Photography, Fine Art, User Experience, Design Thinking, Market Research, Curating, Publishing, User Research, Customer Insight, Business Strategy, Art Education.

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