Maya Masri Email & Phone Number

Dubai, United Arab Emirates

▪️ Expanded corporate client base by 200%, driving significant revenue growth through strategic business development.▪️ Launched and established a new subsidiary, managing all aspects from recruitment to operations, which increased service capacity and profitability.▪️ Led the successful recruitment and onboarding of 99 employees within 18 months, reducing outsourcing costs and improving service quality.▪️ Spearheaded the expansion of service offerings from 3 to 9, resulting in enhanced market penetration and diversified revenue streams.▪️ Implemented Total Quality Management (TQM) systems, improving service delivery times by 30% and increasing client satisfaction.

Amman, Jordan

▪️ Streamlined sales operations by supporting contract renewals, financial administration, and customer relations, improving customer retention and sales efficiency.▪️ Prepared comprehensive weekly and quarterly sales forecasts and revenue analysis reports, contributing to strategic decision-making in the Middle East region.▪️ Coordinated high-profile accounts, ensuring timely payments and reducing overdue receivables through effective collaboration with account managers and clients.▪️ Led administrative efforts, handling confidential material and supporting special projects, which enhanced operational efficiency across the department.

Amman, Jordan

▪️ Managed a large portfolio of customer accounts, improving collections and reducing past-due receivables through proactive communication and dispute resolution.▪️ Played a key role in recovering overdue payments and minimizing unapplied credits, optimizing the company’s cash flow.▪️ Led internal office management, streamlining payroll, invoicing, and HR tasks while ensuring smooth daily operations and supporting senior management in the MEA region.

Amman, Jordan

▪️ Enhanced administrative processes by implementing new office systems and procedures, significantly improving workflow efficiency and team productivity.▪️ Coordinated communication between departments and senior management, fostering quicker decision-making and smoother execution of key projects.▪️ Led efforts to streamline internal operations, ensuring seamless day-to-day activities and improved resource allocation.▪️ Played a vital role in improving cross-department collaboration, which contributed to completing multiple company-wide initiatives.

Amman, Jordan

▪️ Supervised and coordinated events for the banqueting department, ensuring seamless execution and high client satisfaction.▪️ Collaborated with internal teams to organize promotional activities and events that boosted the hotel's reputation and increased customer loyalty.▪️ Played a key role in fostering relationships with guests and vendors, contributing to the success of high-profile events.

Amman, Jordan

▪️ Managed appointments and coordinated travel schedules for the management team, ensuring efficient time management and seamless operations at the national headquarters.▪️ Provided exceptional customer service at the national headquarters' shop, improving customer satisfaction and support.▪️ Handled internal office finances, streamlining financial processes and maintaining accurate records to support the management team’s decision-making.▪️ Played a key role in supporting daily office operations, contributing to the smooth functioning of internal administrative tasks.

Amman, Jordan

▪️ Gained valuable experience in the fashion and modeling industry, developing strong interpersonal skills and adaptability in a fast-paced environment.▪️ Coordinated with industry professionals and participated in various fashion shows and events, enhancing brand visibility and personal portfolio.▪️ Collaborated with designers and stylists, contributing to successful photoshoots and promotional campaigns.▪️ Built strong communication skills, fostering relationships with clients, photographers, and event organizers.

Amman, Jordan

▪️ Oversaw all administrative operations, ensuring smooth day-to-day functioning and supporting the company’s overall efficiency.▪️ Served as the Personal Assistant to the General Manager, managing schedules, correspondence, and key communications.▪️ Managed relationships with vendors, handling selection, negotiations, and maintaining strong partnerships to ensure quality services and cost-effectiveness.▪️ Coordinated travel logistics, including hotel bookings and flight arrangements, for incoming guests and outgoing employees, ensuring seamless travel experiences.▪️ Played a key role in supporting company leadership, contributing to improved operational efficiency and vendor management.

Amman, Jordan

▪️ Performed all secretarial duties ofManaged all secretarial duties, ensuring smooth and efficient administrative operations across the company.▪️ Provided executive support to senior management, including managing schedules, handling correspondence, and coordinating meetings.▪️ Played a key role in organizing office workflows and improving team efficiency and productivity.▪️ Assisted in preparing reports and presentations, contributing to successfully executing advertising campaigns and client projects.

Diploma, Photography

Education record