Maya Masri

Maya Masri Email and Phone Number

Deputy Managing Director at Dyarco | Operations & Facility Management | Project Leadership | Business Support | Client Relations | Enhancing operational efficiency and delivering impactful business results @ Dyarco For Services & General Maintenance
Maya Masri's Location
Amman, Jordan, Jordan
About Maya Masri

Unlocking Operational Excellence and Business GrowthEver wonder what it takes to turn operational challenges into growth opportunities?With over 15 years of experience across operations, facility management, and client relations, I’ve built a career in transforming businesses from the ground up. My journey has been one of hands-on leadership, where I've led teams, managed complex projects, and driven efficiency across diverse industries.From spearheading the recruitment of 99 employees to launching a new company from scratch, my expertise spans operations management, project leadership, and business support. I thrive on streamlining processes, building strong client relationships, and ensuring projects are delivered on time and within budget.Some of my proudest achievements include growing a corporate client base by 200%, winning multimillion-dollar contracts, and enhancing service portfolios to boost profitability.👋 Let’s connect 📧 maya_masri@hotmail.com

Maya Masri's Current Company Details
Dyarco For Services & General Maintenance

Dyarco For Services & General Maintenance

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Deputy Managing Director at Dyarco | Operations & Facility Management | Project Leadership | Business Support | Client Relations | Enhancing operational efficiency and delivering impactful business results
Maya Masri Work Experience Details
  • Dyarco For Services & General Maintenance
    Deputy Managing Director
    Dyarco For Services & General Maintenance May 2015 - Present
    Dubai, United Arab Emirates
    ▪️ Expanded corporate client base by 200%, driving significant revenue growth through strategic business development.▪️ Launched and established a new subsidiary, managing all aspects from recruitment to operations, which increased service capacity and profitability.▪️ Led the successful recruitment and onboarding of 99 employees within 18 months, reducing outsourcing costs and improving service quality.▪️ Spearheaded the expansion of service offerings from 3 to 9, resulting in enhanced market penetration and diversified revenue streams.▪️ Implemented Total Quality Management (TQM) systems, improving service delivery times by 30% and increasing client satisfaction.
  • Bentley Systems
    Sales Assistant (Mena) & Business Support Manager
    Bentley Systems Jan 2012 - Apr 2015
    Amman, Jordan
    ▪️ Streamlined sales operations by supporting contract renewals, financial administration, and customer relations, improving customer retention and sales efficiency.▪️ Prepared comprehensive weekly and quarterly sales forecasts and revenue analysis reports, contributing to strategic decision-making in the Middle East region.▪️ Coordinated high-profile accounts, ensuring timely payments and reducing overdue receivables through effective collaboration with account managers and clients.▪️ Led administrative efforts, handling confidential material and supporting special projects, which enhanced operational efficiency across the department.
  • Bentley Systems
    Credit & Collections Specialist (Mena) & Office Manager
    Bentley Systems Apr 2008 - Jan 2012
    Amman, Jordan
    ▪️ Managed a large portfolio of customer accounts, improving collections and reducing past-due receivables through proactive communication and dispute resolution.▪️ Played a key role in recovering overdue payments and minimizing unapplied credits, optimizing the company’s cash flow.▪️ Led internal office management, streamlining payroll, invoicing, and HR tasks while ensuring smooth daily operations and supporting senior management in the MEA region.
  • Global Group
    Digital Marketing Manager / Office Manager
    Global Group Aug 2002 - Apr 2008
    Amman, Jordan
    ▪️ Enhanced administrative processes by implementing new office systems and procedures, significantly improving workflow efficiency and team productivity.▪️ Coordinated communication between departments and senior management, fostering quicker decision-making and smoother execution of key projects.▪️ Led efforts to streamline internal operations, ensuring seamless day-to-day activities and improved resource allocation.▪️ Played a vital role in improving cross-department collaboration, which contributed to completing multiple company-wide initiatives.
  • Le Royal Hotel Amman
    Public Relations Specialist
    Le Royal Hotel Amman Aug 2001 - Aug 2002
    Amman, Jordan
    ▪️ Supervised and coordinated events for the banqueting department, ensuring seamless execution and high client satisfaction.▪️ Collaborated with internal teams to organize promotional activities and events that boosted the hotel's reputation and increased customer loyalty.▪️ Played a key role in fostering relationships with guests and vendors, contributing to the success of high-profile events.
  • Zain Jordan
    Administrative Officer
    Zain Jordan Jan 2000 - Aug 2001
    Amman, Jordan
    ▪️ Managed appointments and coordinated travel schedules for the management team, ensuring efficient time management and seamless operations at the national headquarters.▪️ Provided exceptional customer service at the national headquarters' shop, improving customer satisfaction and support.▪️ Handled internal office finances, streamlining financial processes and maintaining accurate records to support the management team’s decision-making.▪️ Played a key role in supporting daily office operations, contributing to the smooth functioning of internal administrative tasks.
  • Maya Masri Fashion & Modeling
    Fashion Model
    Maya Masri Fashion & Modeling Jan 1999 - Dec 1999
    Amman, Jordan
    ▪️ Gained valuable experience in the fashion and modeling industry, developing strong interpersonal skills and adaptability in a fast-paced environment.▪️ Coordinated with industry professionals and participated in various fashion shows and events, enhancing brand visibility and personal portfolio.▪️ Collaborated with designers and stylists, contributing to successful photoshoots and promotional campaigns.▪️ Built strong communication skills, fostering relationships with clients, photographers, and event organizers.
  • Cheops Conseil Handicap Et Emploi Des Ops
    Office Manager
    Cheops Conseil Handicap Et Emploi Des Ops Aug 1996 - Dec 1998
    Amman, Jordan
    ▪️ Oversaw all administrative operations, ensuring smooth day-to-day functioning and supporting the company’s overall efficiency.▪️ Served as the Personal Assistant to the General Manager, managing schedules, correspondence, and key communications.▪️ Managed relationships with vendors, handling selection, negotiations, and maintaining strong partnerships to ensure quality services and cost-effectiveness.▪️ Coordinated travel logistics, including hotel bookings and flight arrangements, for incoming guests and outgoing employees, ensuring seamless travel experiences.▪️ Played a key role in supporting company leadership, contributing to improved operational efficiency and vendor management.
  • High Sky Advertising Agency
    Executive Secretary
    High Sky Advertising Agency Jul 1995 - Aug 1996
    Amman, Jordan
    ▪️ Performed all secretarial duties ofManaged all secretarial duties, ensuring smooth and efficient administrative operations across the company.▪️ Provided executive support to senior management, including managing schedules, handling correspondence, and coordinating meetings.▪️ Played a key role in organizing office workflows and improving team efficiency and productivity.▪️ Assisted in preparing reports and presentations, contributing to successfully executing advertising campaigns and client projects.

Maya Masri Education Details

Frequently Asked Questions about Maya Masri

What company does Maya Masri work for?

Maya Masri works for Dyarco For Services & General Maintenance

What is Maya Masri's role at the current company?

Maya Masri's current role is Deputy Managing Director at Dyarco | Operations & Facility Management | Project Leadership | Business Support | Client Relations | Enhancing operational efficiency and delivering impactful business results.

What schools did Maya Masri attend?

Maya Masri attended Luminus Technical University College, Sight And Sound Institute.

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