Maya Matta Email and Phone Number

- Manage key trade lanes generating $2 million annual revenue, overseeing end-to-endlogistics operations- Lead a team of customer service professionals, providing mentorship and training to achieveKPIs- Developed and implemented cost-reduction strategies resulting in 5-10% savings withvendors (2017-2018)- Exceeded team revenue targets by 30% for two consecutive years (2016-2017)- Launched two profitable groupage trade lanes through market research and strategicimplementation- Optimize customer experience through standardized processes and digital solutions- Negotiate contracts with carriers, vendors, and overseas agents to ensure competitivepricing- Create comprehensive reports for senior management on KPIs, shipping volumes, and tradelane performance

- Managed diverse portfolio of logistics services including air freight, sea freight, anddangerous goods handling- Created efficient rate structure for air and sea freight, improving quotation processturnaround time by 80%- Handled complex documentation including Bills of Lading, AWBs, and dangerous goodsdeclarations- Ensured compliance with international shipping regulations and customer requirements- Coordinated with global agents across Gulf area, Europe, Asia, USA, and Australia