Associate Community Manager
Current• Build up and maintain the player community• Developing a communication strategy geared to the game's target audience• Responsible for communication overall community channels (forums, boards, social media, blogs, etc.) and keeping the game's players, support agents, and moderators appropriately up to date• Constantly attempt to improve the community's mood• Find creative ways to address and/or solve any community-related issues• Proactively seeking to establish a… Show more • Build up and maintain the player community• Developing a communication strategy geared to the game's target audience• Responsible for communication overall community channels (forums, boards, social media, blogs, etc.) and keeping the game's players, support agents, and moderators appropriately up to date• Constantly attempt to improve the community's mood• Find creative ways to address and/or solve any community-related issues• Proactively seeking to establish a dialogue with the players, informing them of new developments, getting their responses, and compiling the community's feedback for delivery to the developers• Entertain the community (events, contests, surveys, live streaming, etc.)• Confidently handle the game's social media presence and stay up to date on trends (such as twitch.tv)• Work closely with our international team of internal and external support professionals• Interface efficiently with the PR, Marketing, social media, Customer Care, BusinessIntelligence, and CRM departments. Show less
