Maya Morton Email & Phone Number

- Manage the company inbox, assisting customers with concerns successfully.- Manage the company phone line, assisting customers successfully.- Answer between 10 to 15 calls a day and 30 to 40 emails per day from customers, achieving high customer satisfaction.- Resolve customer issues promptly, ensuring a positive experience.- Develop and maintain beneficial connections with trade partners.- Implement feedback loops to continuously improve customer service processes.

Albuquerque, New Mexico, United States

Customer Care:- Handled 10-15 calls and 30-40 emails daily and assisting homeowners - achieving high customer satisfaction-Maintained beneficial and positive connections with trade partners.Marketing:- Maintained model and inventory homes, coordinated events, and created marketing collateral.Sales:- Mastered the sales process, developed expertise in sales metrics, and transformed potential buyers into homeowners.Construction:- Learned the home building process and Pulte's high-quality standards.Procurement:- Partnered with vendors and gained insight into bid submittals and cost savings.Finance:- Experienced land acquisition processes and collaborated with sales and field construction teams.

Albuquerque, New Mexico, United States

-Executed successful, inclusive events – enhancing student involvement with the Anderson School of Management-Created, grew, and managed social media platforms such as Instagram and TikTok – boosting student online engagement -Conducted informative tours of the Anderson School of Management – fostering connections with potential students -Assisted fellow students by conducting student lead office hours and addressing a wide range of questions and concerns from the student body

Santa Fe, New Mexico, United States

-Strategized with the internal marketing team as well as their third-party marketing firms to identify, develop, and implement successful marketing campaigns -Assisted in the creation and implementation of digital marketing content across various platforms including social media, email, and the company website-Conducted market research to identify new outreach opportunities and audience preferences/trends -Developed online marketing initiatives that deepened engagement and fostered a sense of community and connection among caregivers and clients

Albuquerque, New Mexico, United States

Albuquerque, New Mexico, United States

Albuquerque, New Mexico, United States

-Handled and safeguarded confidential information related to alumni records – ensuring the utmost discretion and privacy in all interactions -Engaged Anderson alumni through phone calls – strengthening relationships of active/previous donors – fostering business development for the UNM Anderson Sales Center-Fostered meaningful and personalized connections with Anderson alumni during outreach

Albuquerque, New Mexico, United States

Albuquerque, New Mexico, United States

-Effectively supervised and coordinated a team of 4-5 employees during shifts, ensuring smooth operations and a positive work environment-Successfully resolved customer issues in real-time – employing critical thinking and resourcefulness-Managed the cash drawer and conducted deposits with precision - maintaining financial accuracy and compliance with established procedures -Demonstrated a deep understanding of the menu options, enabling quick and accurate responses to customer questions -Exhibited flexibility by assisting in various roles as needed – showcasing a strong commitment to teamwork

Education record

High School Diploma

For my Junior and Senior years, I attended College & Career High School. This is a dual credit high school aimed towards ambitious.