• Working with SCOR’s internal clients from SCOR offices based in the United Kingdom, Latin American countries, the United States, South Asian countries, Japan, Australia, and New Zealand on ongoing projects.• Scrutinizing all the projects that are in the pipeline to ensure that they are following all the guidelines for cost, timeframe, and value creation.• Liaising with IT and automation teams to plan and deliver automation projects using tools such as Bizagi Studio, Ui PATH, automation 360, Microsoft PowerApps.• Scheduling, designing, and planning meetings, workshops and training sessions for clients and operational teams to streamline projects, new software & tools.• Actively develop and analyze business processes in different teams and departments using the BPMN 2.0 standards.• Developing, owning, tracking, and updating Microsoft Azure DevOps Scrum Board for my team and for other teams to keep track of project status and raised tickets.• Development of PowerBI dashboards and connecting them to live Azure DevOps Scrum Board.• Preparation of advertisement materials, presentations, newsletters, and articles to be delivered on group’s internal social network & on the internal SharePoint website for the promotion of my team’s work.

In this position, I was responsible in supervising the entire production cycle of the cold rolling mill. As a Production Manager, I was working with internal teams, government agencies, clients and external vendors in delivering efficient projects using waterfall project management technique. I was also administering a staff of approximately 60 floor workers. I also effectively managed multiple high-value projects (€35k - €565k), delivered projects under deadline, prepared plant layouts to improve plant supply chain efficiency by 9% and an annual cost savings of ~ €25k.Moreover, I also prepared quarterly market analysis reports to stay ahead of competitors & support future business development.Developed weekly reports for the executive committee & monthly reports for project promoters & executive committee.Liaised among clients, business teams, quality control, procurement and technical to facilitate operations.

Just after finishing my Mechanical Engineering education, I assumed the position of supporting the Production Manager and Operations Manager in preparing project documentation and managing the production process, with a focus on ensuring timely project delivery. Specifically, I assisted the Production Manager in developing and executing project plans using both Agile and Waterfall methodologies.In addition to this, I served as a vital link between the production teams, business teams, quality assurance team, and packaging team, facilitating effective collaboration and communication between internal teams and top management. To further support these efforts, I aided the Production Manager in the creation of reports, presentations, and emails for external stakeholders, utilizing both written and verbal communication mediums.

• Acted as the direct link between Lancesoft and clients for all the troubleshooting related to manpower outsourcing.• Researched, communicated and maintained great relations with US, UK and European vendors.• Solved and closed open tickets and prepared daily performance review reports and presented them in the vendor calls.

• Acted as a subject matter expert & supported customers on complex product related queries via call, email and chat.• Documented all the disputes while providing amicable solutions to the customers.• Collaborated with the Customer Support Managers of Xiaomi Technologies on all the matters related to quality control.

My responsibilities include analysis of automobile suspensions using LOTUS, manufacturing of different suspension geometries including A-Arms and Semi-Trailing Arms, arranging sponsorship from different firms and managing further relationships, Procurement of machine equipments, Arrangement of finances to get the work goin-on with a constant pace, Administration.