Mayank Agarwal Email & Phone Number

Stanford, Ca, Us

San Francisco, Ca, Us

Belmont, Ca, Us

RingCentral Video is RingCentral’s hyper-growth video meetings solution - Driving vision, strategy and roadmap for RingCentral Video’s mobile and tablet apps, and conference rooms solutions; communicating strategy to executive / leadership team - Leading teams of product managers, user researchers, IxD / VxD designers, and engineers to ship innovative and industry-first features at a fast pace, pushing the boundaries of what’s possible in mobile apps and conference rooms - Leading development of the Webinar product with TAM worth billions of dollars; conducting customer interviews to deeply understand their needs to inform product direction - Identifying upcoming trends in the way people would work in a post-COVID world to anticipate future user needs, and ideate new products and features meeting those needs - Leading features powered by computer vision, natural language processing and understanding, to differentiate RingCentral Video’s mobile and conference rooms products. - Defining success metrics and tracking events; retrieving and visualizing data in Mixpanel to make data-driven decisions - Partnering with Marketing, Legal and Documentation teams to define GTM strategy and setup beta programs for new product launches - Defining jobs-to-be-done, product requirements, user stories, acceptance criteria, and organizing the product roadmap in Aha / JIRA - Driving quarterly planning and roadmap prioritization - Conducting UAT prior to launch

Chicago, Il, Us

• Led the product vision, strategy and roadmap of the Scalable & Bookable Supply Platform making Groupon’s $1B+ marketplace of experiences and things-to-do inventory bookable and scalable.• Scaled inventory by 40% by leading the initiative to build a REST API based self-serve developer platform that allows 3rd party partners to integrate with Groupon.• Drove 3.4M bookings over one year by leading the design, agile development and launch of booking experience.• Increased conversion by 12% by launching multiple A/B experiments to test new features for optimizing the booking funnel, browse and search experience across iOS, Android and web.

San Francisco, California, Us

• Designed and managed a new product feature (buyable links), which allows users to buy products directly from emails and social media using Apple and Android Pay, thus reducing friction and driving ~2x conversion.• Developed specification and expansion roadmap for the product “MoovCheckout Instant”, including key use cases, mockups and growth opportunities.• Conducted and led regular meetings with the customers to understand their requirements, while leading the development and launch of MVP.• Led a team of 5 engineers and a designer to deliver the product within strict timeline.

• Mentored by Sven Strohband, CTO, Khosla Ventures.• Extensively interviewed enterprise customers and end consumers (~20/week) to quickly validate critical business hypotheses.• Assessed the size of the opportunity based on interview data and market research reports to be $75bn. Determined key customer segments, distribution channels, and most desirable product features.• Led the agile development of Minimum Viable Product (MVP) that intelligently sorts fruits and vegetables based on quality using a combination of non-invasive sensing technologies (spectroscopy and digital imaging) and machine learning.

San Jose, Ca, Us

• Led and drove the development of product features for big enterprise customers like NASA and US Courts.• Revitalized a legacy product used for conversion of documents to PDFs by adding new features and replacing the underlying conversion engine, thus making conversions 50% faster with better quality PDFs.• Proposed and built feature to simplify the creation of complex workflows (80% reduction in average time spent) for automatically converting millions of documents to various file formats (such as converting images to searchable PDFs), by understanding customers’ needs and pain points.

Master’S Degree, Management Science & Engineering

B.Tech, Computer Science