Managing Retail Banking (Loans/Cards) IT systems

Working as SME in the Retail banking sector and helping the organizations with consultation on how they can enhance the products or streamline the process with minimum customization and create a delight in each of their customer interactions, enhancing the overall customer experience. Specialize in solutions for Retail Banking and Lending Products. End to end FinnOne implementation with Finacle and other channel system for Egypt Emirates National Bank of Dubai & Emirates Islamic Bank… Show more Working as SME in the Retail banking sector and helping the organizations with consultation on how they can enhance the products or streamline the process with minimum customization and create a delight in each of their customer interactions, enhancing the overall customer experience. Specialize in solutions for Retail Banking and Lending Products. End to end FinnOne implementation with Finacle and other channel system for Egypt Emirates National Bank of Dubai & Emirates Islamic Bank. Currently managing different stake holders for Emirates NBD Groups as Business Analyst. Show less

Worked closely with Clients for their investment bank implementation needs. Work required understanding the Business requirement and enhancing the product according to the user’s specification, following up with the development team and Business users to do closures.

Worked closely with clients from different parts of the world- to understand the business requirements and drafting the business requirement documents (BRD). Handled vendor management role to check the requirements in the BRD were mapped correctly into the functional requirement document and to business testing matrix subsequently. Worked with development team to ensure timely delivery of the software and provided sign off to functional requirement documents and testing scenario matrix. Also… Show more Worked closely with clients from different parts of the world- to understand the business requirements and drafting the business requirement documents (BRD). Handled vendor management role to check the requirements in the BRD were mapped correctly into the functional requirement document and to business testing matrix subsequently. Worked with development team to ensure timely delivery of the software and provided sign off to functional requirement documents and testing scenario matrix. Also, was responsible for preparing release notes for the end-users. Show less