1) Having a panoramic view of the business and work at the intersection of Analytics and Strategy.2) Developing analytical models to estimate annual, monthly, daily platform returns and other key metrics and weekly tracking of Annual Operating Plan vs actual returns performance.3) Working with Business teams (Revenue, Marketing, category)etc on preliminary hypothesis evaluation on returns leakages/inefficiencies in the system (category, revenue & pricing constructs etc).4) Conducting regular analysis and experimentation to find areas of improvement in returns maintaining a highly data backed approach

I am taking a small break to focus exclusively on myself and my family! This allows me the freedom to let go and relinquish a little of the control i held on so tight!This is going to be a rewarding and enlightening process, one that I'm sure should see me through all the curveballs that life chose to throw at me!Look forward to creating some magic in the e-commerce space August onwards! Fully rejuvenated and completely revitalized ! 😇

1) Leading team of 12 members who are responsible for serving customer in US mortgageoperations.2) Maintaining team performance records and analyzing performance on various metricslike Productivity, Quality, Rework, Shrinkage, TAT and Acceptance and Rejection.3) Conducted market/customer research, trends, and competitor analysis to drive revenue,increase yield, improve market share, and enhance customer loyalty4) Prepared detailed reports on updates to project specifications, progress, identifiedconflicts and team activities.5) Timely completion of timesheets and trainings by analysts to meet compliance standardsof process and organization.6) Prepare client deliverables (MS PowerPoint, MS Excel, MS Word) - Prepare client readypresentations that are well structured, logical and clear to understand.7) Performed analyses through manipulating and pulling insights from complex data setsand creating compelling Excel models and PowerPoint presentations.8) Applied and build technical expertise of data visualization and data analysis tools likePower BI, Looker etc. Including refreshing and maintaining dashboards and workflow.9) Performed secondary research to collect data about customers and out of that dataqualitative and quantitative analysis conducted to gain insights out of it.10) Working knowledge of databases such as Capital IQ, Factiva, Hoovers etc.

1) Applied knowledge of data modeling and statistical analysis to note trends and drawconclusions.2) Prepared, analyzed, and summarized various weekly, monthly, and periodic operationalresults for use by various key stakeholders, creating reports, specifications, instructions,and flowcharts.3) Participate in regular meetings with management, assessing and addressing issues toidentify and implement improvements toward efficient operations.4) Verify, analyze, review and process relevant information and documentation byOptimizing process and leveraging technology, and reducing operational gaps.5) Develops and cultivates relationships with 3rd parties' vendors and creates positivecustomer experience for all customers on daily basis.

1) Devised questionnaires, surveys and open forum discussions to generate real-time datacollection from target demographic.2) Understanding behavior of target group of audience in Delhi, Bangalore, Mumbai andHyderabad by analyzing their feedback in respect of products given on test basis beforeactual launch of brand in competitive market.3) Completed in-depth reviews of market conditions and customer preferences forassembled furniture products.4) Recorded data in Excel databases, streamlining analysis procedures for efficiency andaccuracy.

1) Completed research, compiled data, updated spreadsheets and produced timelyreports.2) Increased business inorganically by 20% through acquisitions of customers throughinorganic channels like Milk vendors, Water-can vendors, and Newspaper vendors.3) Performed primary research and secondary research.4) Collected, arranged, and input information into database system.5) Resolved customer problems, improved operations, and provided exceptional clientsupport.