Mayank Kumar
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Mayank Kumar Email & Phone Number

IT Support and Global Infrastructure at Innovaccer
Location: Noida, Uttar Pradesh, India 10 work roles 3 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Innovaccer
Role
IT Support and Global Infrastructure
Location
Noida, Uttar Pradesh, India
Company size
1624 employees

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Mayank Kumar is listed as IT Support and Global Infrastructure at Innovaccer, a with 1624 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Mayank Kumar.

Mayank Kumar previously worked as System Engineer at Innovaccer and SPOC ( On-site and Remote site ) at Flipkart. Mayank Kumar holds Bachelor'S Degree, Computer Science, B+ from Swami Vivekananda Subharti University, Meerut.

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Innovaccer

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Profile bio

About Mayank Kumar

As a System Engineer at Innovaccer, I provide remote IT support for clients in the United States, UAE, and India, ensuring high system and infrastructure availability, security, and compliance. I respond promptly to tickets, perform basic networking troubleshooting, monitor all systems and infrastructure tools, and install, configure, test, and maintain OS, application software, and system tools. I also escalate unresolved issues to seniors as needed, and collaborate with the team to deliver the best service possible.I have a strong information technology background, with a Bachelor's degree in Computer Science from Swami Vivekananda Subharti University, Meerut, and multiple certifications in hardware, networking, and ethical hacking. I have also worked as a SPOC (Single Point of Contact) for Hyperlocal and Micro FC Sites at Flipkart, where I managed the assets and inventory of the sites, and received a gold medal for taking the highest salary in Jetking Faridabad Learning Centre. I am skilled in computer networking, repair, installation, and troubleshooting, as well as project planning and team management. I am motivated by learning new technologies and solving complex problems.

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Mayank Kumar's current company

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Innovaccer
Innovaccer
IT Support and Global Infrastructure
Noida, UP, IN
Website
innovaccer.com
Employees
1624
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10 roles

Mayank Kumar work experience

A career timeline built from the work history available for this profile.

It Support And Global Infrastructure

Innovaccer

Noida, Up, In

System Engineer

Innovaccer

Noida, Uttar Pradesh, India

remote support for clients in the United States, Canada, and Australia involved a comprehensive approach to addressing their hardware and network issues. Timely Response & Resolution:Respond promptly to tickets, ensuring adherence to SLA.Technical Competencies:Perform basic networking troubleshooting.Possess a comprehensive understanding of OS concepts and effective troubleshooting.System Management:Monitor all systems and infrastructure tools.Install, configure, test, and maintain OS, application software, and system tools.Infrastructure Availability:Ensure high system and infrastructure availability using checklists.Escalate unresolved issues to seniors as needed.Security & Compliance:Participate in Asset Management and Security Patch management.Monitor Windows, MacBook, and Linux systems.Support software license management.System Administration:Administer Windows AD, DNS, DHCP, Backup, and Storage.Manage VMware, including troubleshooting and creating new virtual machines.Tool Proficiency:Understand Innovaccer Jira setup and internal tools.Troubleshoot Level 1 Jira issues and internal problems.User Support & Management:Manage service requests, software installations, setups, and upgrades.Address laptop issues, troubleshooting, and application installations.Remote Access & Security:Troubleshoot VPN issues.Conduct process reviews for efficiency and compliance.Asset & Inventory Management:Oversee Asset Management, including receiving IT assets.Maintain records of PR, PO, Invoices, GRN, and Payments.Prepare and manage E-waybills.Manage E-waste initiatives.Update Asset Inventory and Stock.Employee Onboarding:Handle laptop configuration, handovers, and email creation.Assign default access during onboarding.Documentation & Compliance:Implement Asset Tagging for all IT assets.

Spoc ( On-Site And Remote Site )

Flipkart

Faridabad, Haryana, India

Feb 2023 - May 2023

Spoc ( Hyperlocal And Micro Fc Sites )

Flipkart

India

Sep 2021 - May 2023

System Engineer

Flipkart

Faridabad, Haryana, India

End-to-End User Support:Provide seamless user support, ensuring coordination with vendors and stakeholders.Manage data effectively to enhance user experience.Inventory & Asset Management:Oversee comprehensive inventory and assets management.Streamline processes for efficient tracking and organization.Hardware & Network Expertise:Demonstrate proficiency in hardware and network troubleshooting.Ensure robust and reliable hardware and network operations.User Onboarding & Offboarding:Facilitate smooth user onboarding processes.Execute meticulous offboarding procedures for a seamless transition.Implemented IT Setup on Remote.Taking care of IT Asset and License procurement.Implementation of Biometric Attendance System.Vendor Liaising for Procurement of IT Hardwares.

Jul 2021 - May 2023

System Engineer

Valuepoint Systems Private Limited

Gurugram, Haryana, India

Provision of remote support services for users.Efficient management of inventory.Vigilant monitoring of ticketing systems.

Jan 2021 - Jul 2021

System Service Engineer

Mh It Solution Ltd

Faridabad, Haryana, India

I founded a startup centered around an innovative AMC module.

Mar 2020 - Dec 2020

Desktop Support Engineer

Aligned Infosystem Faridabad

Faridabad, Haryana, India

I have to resolve the client queries on call and on site both;basically related to Hardware issue.

Jan 2019 - Mar 2020

Field Service Technician

B2X Care Solutions

New Delhi, Delhi, India

Support to customer in Google Pixels Devices on site by ticketing.

Mar 2018 - Dec 2018

Remote Support Engineer

Balz Technology Pvt. Ltd.

Noida, Uttar Pradesh, India

Remote support for clients in the United States, Canada, and Australia involved a comprehensive approach to addressing their hardware and network issues.

Aug 2017 - Dec 2017
Team & coworkers

Colleagues at Innovaccer

Other employees you can reach at innovaccer.com. View company contacts for 1624 employees →

SB Suryansh Bhandari Suryansh Bhandari Colleague at InnovaccerAjmer, Rajasthan, India View → HS Haris Sunasra Haris Sunasra Colleague at InnovaccerNoida, Uttar Pradesh, India View → SS Siddharth Singh Siddharth Singh Colleague at InnovaccerDelhi, India View → PK Puja Kumari Puja Kumari Colleague at InnovaccerNoida, Uttar Pradesh, India View → NP Nilay Pant Nilay Pant Colleague at InnovaccerDelhi, India View → NC Nicole Cornelius Nicole Cornelius Colleague at InnovaccerSan Antonio, Texas Metropolitan Area, United States View → AS Ajit Singh Rathore Ajit Singh Rathore Colleague at InnovaccerNoida, Uttar Pradesh, India View → AV Ankit V. Ankit V. Colleague at InnovaccerDallas-Fort Worth Metroplex, United States View → PG Parthibhan Ganesan Parthibhan Ganesan Colleague at InnovaccerHyderabad, Telangana, India View → AA Ayush Aggarwal Ayush Aggarwal Colleague at InnovaccerJaipur, Rajasthan, India View →
3 education records

Mayank Kumar education

High School Diploma, High School, B+

Bal Jyoti Public School
FAQ

Frequently asked questions about Mayank Kumar

Quick answers generated from the profile data available on this page.

What company does Mayank Kumar work for?

Mayank Kumar works for Innovaccer.

What is Mayank Kumar's role at Innovaccer?

Mayank Kumar is listed as IT Support and Global Infrastructure at Innovaccer.

Where is Mayank Kumar based?

Mayank Kumar is based in Noida, Uttar Pradesh, India while working with Innovaccer.

What companies has Mayank Kumar worked for?

Mayank Kumar has worked for Innovaccer, Flipkart, Valuepoint Systems Private Limited, Mh It Solution Ltd, and Aligned Infosystem Faridabad.

Who are Mayank Kumar's colleagues at Innovaccer?

Mayank Kumar's colleagues at Innovaccer include Suryansh Bhandari, Haris Sunasra, Siddharth Singh, Puja Kumari, and Nilay Pant.

How can I contact Mayank Kumar?

You can use AeroLeads to view verified contact signals for Mayank Kumar at Innovaccer, including work email, phone, and LinkedIn data when available.

What schools did Mayank Kumar attend?

Mayank Kumar holds Bachelor'S Degree, Computer Science, B+ from Swami Vivekananda Subharti University, Meerut.

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