Mayank . Email & Phone Number

Dynamic, quality-centric & technical professional with 7+ years of work experience in the IT profession with the ability to apply my knowledge and skills which would enable me to grow while fulfilling organizational goals. Client and User Bases interactions across the globe, like US, UK, Canada, Isreal, Singapore, Australia etc.Managing Microsoft 365 Services, like – O365 Administration (Including Licencing, reporting, etc), Azure AD, AAD connect, Exchange online & Microsoft Teams.• Managing VMWare vSphere environment (Virtual Machines, Cluster, ESXI Hosts, vMotion, sVMotion, DRS).• Managing VmWare Horizon View (VDI) environment (Monitoring, Capacity Management, Performance Tuning, Upgrade & Maintenance)• Administer and support Active Directory, DNS, Group Policy, DHCP , DFS-File server, Print Server for configuration and management.• Managing Exchange Online, Recipients management, Mail flow, Exchange Online Protection, compliance management, Permissions, etc.• Managing Azure Active Directory, RBAC, PIM, Security, SSPR, MFA, Enterprise Applications, etc.• Exposure of configuration and managing the Microsoft Intune for MDM & MAM.• Experience in Microsoft Azure, vNet, Compute, Azure AD, Resource Group, Subscription, App Registration, RBAC.• Experience in Backup services like Veeam backup for On prem infrastructure and Azure Site Recovery for Azure infrastructure.• Knowledge of PowerShell scripting to automate day to day tasks.• Have exposure on tools, like – Zabbix, Graphana, Jenkins, Scalr, Desktop Central, Splunk, PasswordState, Service Now, etc.• Monitoring, Capacity Management, Performance Tuning, Upgrade & Maintenance.• Packaging & Deploying application and configurations on global systems.• Troubleshooting and supporting Server and Client windows operating systems.• Responsible to act as per the designed process based on Incident Management (ITIL Based) to minimize the impact on business operations• Working with vendors for support and troubleshooting like Microsoft, Citrix, ManageEngine, Splunk, TrendMIcro, PaloAlto, VMware, Netapp, Digicert, etc.• Participate in Knowledge Transfer for transitioning tasks to L2, L1 teams.• Creating Knowledge Base articles for documentation and SOP process.