Mayank Narwal
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Mayank Narwal Email & Phone Number

Customer Service & Operation Analyst | Efficiency Evaluation, Data Analysis
Location: New Delhi, Delhi, India 2 work roles 3 schools
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Role
Customer Service & Operation Analyst | Efficiency Evaluation, Data Analysis
Location
New Delhi, Delhi, India

Who is Mayank Narwal? Overview

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Mayank Narwal is listed as Customer Service & Operation Analyst | Efficiency Evaluation, Data Analysis based in New Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Mayank Narwal.

Mayank Narwal previously worked as Customer Service & Operation Analyst at Natwest Group and Intern at The Hyatt Centric. Mayank Narwal studied at Aihm, Chandigarh.

Profile bio

About Mayank Narwal

After graduating from AIHM, Chandigarh, I embarked on a journey with NatWest Group as a Customer Service & Operation Analyst, where my core competencies in communication and teamwork flourished. We analyzed customer reviews and operational performance indicators, identifying trends that led to significant improvements in customer experience and operational efficiency.Our team's efforts at NatWest Group, where we consolidated information to enhance operations, were pivotal in executing process improvements and automations. There, I honed my skills in hospitality, developing a keen understanding of guest satisfaction and service excellence. I am eager to bring this expertise, alongside my commitment to fostering a positive workplace culture, to my future endeavors.

2 roles

Mayank Narwal work experience

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Customer Service & Operation Analyst

Natwest Group

Delhi, Delhi, India

Evaluated the Efficiency of Operations and Customer Service, look for patterns, trends and insight the data. Gathered Consolidated, and analyzed information about Customer service, such as customer Reviews and Operational Performances indicators.Improved Operations and the customer experience, created and executed process improvements and automation services

Jan 2022 - May 2022

Intern

The Hyatt Centric

Delhi, India

Handled Guest complaints and offered complimentary services to maintain high guest satisfaction rates.Gained Exposure to all hotel operations, including customer services, marketing and budget finances.

Jul 2019 - Oct 2019
3 education records

Mayank Narwal education

Education record

St. Rosier Public School

Activities and Societies: Alumni Of St. Rosier Public School, Shalimar Bagh, New Delhi

Education record

New Shalimar Public School

Activities and Societies: Alumni of New Shalimar Public School , Shalimar Bagh , New Delhi

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What is Mayank Narwal's role at their current company?

Mayank Narwal is listed as Customer Service & Operation Analyst | Efficiency Evaluation, Data Analysis.

Where is Mayank Narwal based?

Mayank Narwal is based in New Delhi, Delhi, India.

What companies has Mayank Narwal worked for?

Mayank Narwal has worked for Natwest Group and The Hyatt Centric.

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What schools did Mayank Narwal attend?

Mayank Narwal studied at Aihm, Chandigarh.

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