Mayank Sharma Email & Phone Number

Brampton, ON, CA

Mississauga, Ontario, Canada

• Receive incoming shipments of merchandise, verifying accuracy against purchase orders and invoices.
• Inspect and assess the condition of received items, documenting any damages or discrepancies for further action.
• Efficiently organize and stock received goods onto appropriate shelves, ensuring proper product rotation and storage.
• Collaborate with the inventory team to update stock levels in the system and maintain an accurate record of available merchandise.
• Communicate effectively with vendors and suppliers regarding shipment discrepancies, damaged items, and returns.
• Assist in conducting regular inventory counts and audits to reconcile physical stock with system records.

Brampton, Ontario, Canada

• Provide outstanding customer support by promptly addressing inquiries and resolving issues through various communication channels, including phone, email, and live chat.
• Collaborate closely with cross-functional teams to ensure effective problem resolution, consistently meeting and exceeding performance targets.
• Maintain comprehensive knowledge of products, services, and company policies to provide accurate information and guidance to customers.
• Actively participate in training programs to stay up-to-date with product updates, service protocols, and industry best practices.
• Assisted in the development of customer service training materials, sharing expertise and contributing to the growth of new team members
• Engaged in customer feedback analysis, identifying trends and suggesting improvements that directly impacted service enhancements.

Brampton, Ontario, Canada

Brampton, Ontario, Canada

Financial Planning And Services

Post Graduation Certificate, Business Analytics

Bachelor'S Degree, Electrical, Electronics And Communications Engineering