"Being a highly organized,motivated & an ambitious individual skilled in fraud detection and prevention, transaction monitoring, and risk assessment. Quest to work in most challenging position as a Fraud Analyst with an organization that provides ample of opportunities to learn and to contribute for exploring my potential and abilities in detecting Fraudulent activities. My communication and coordinating capabilities have helped in delivering successful career.”

• Develop and implement customer centric processes/enhancements to drive service usage.• Resolve customer complaints quickly and efficiently.• Keeping customers updated on the status of resolution of their key concerns/ complaints to the latest products to increase sales.• Expand the customer base by upselling and cross-selling.• Performing sales targets according to the Bank’s Product and Services.• Actively looking for customers to implement the received sales plan.• Implementation of Bank’s promotional programs.• Collecting, Synthesizing and managing customer information to serve business and customer care.• Cross - selling products and services of the bank.