Mayank Tripathi Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

- Monthly and fortnightly payroll - Budget Forecasting Manpower requirements- Estimating Manpower Cost as per the project turnover, duration and location - Performance Management- Plan and execute appraisal process basis ratings and fitment to the company’s bell curveConduct job documentation and job evaluation exercise, salary benchmarking, salary budgeting, salary range adjustment- Compensation & Benefits Plan and HR policies- Annual compensation philosophy and implementation for the annual appraisal activity- Salary ranges for existing employees and external hiring- Expense Management & Budgeting- Talent Acquisition & Employee Engagement- Employee Satisfaction Survey- Diversity & Inclusion- Reward and Recognition framework to retain a high performing work force- Analyze and implement Mediclaim, Retirement, Executive benefits and financial support- Automation & Dashboarding of comprehensive HR analytics- HR Analytics such as Attrition, Retention, Diversity, Pay Parity, Employee Movements & Transfers, Promotions, IJPs and Exit Management

* Analytics for complete employee life cycle both from HR and Business perspective* Demographic analysis of talent demand and availability - current, near future, and predictive* Data driven approach for COO Office business operations insights * Keep analyzing complete business operations cycle right from opportunity creation, materialization, staffing to invoicing* Provide analytical insights for higher management meetings* Established shared service help desk improve operational efficiencies and enhanced client focus

Noida, Uttar Pradesh, India

• Lead, and monitor production of High Tech Industry, All Industry Singapore, Laos, Cambodia & Myanmar Market compensation and benefits survey products ensuring milestones are met; assign tasks to Project Managers and Team Managers; coordinate, and communicate project schedules and time frames with multiple lines of business; manage delivery of a wide range of reports and communications for internal and external audiences; establish and maintain corporate identity, design standards, SLAs and policies; facilitate discussions to solve complex project issues advising of potential risk; assign resource allocation; and provide project and technical peer review.• Worked as Project Manager for compensation survey of Hospitality forum and consumer goods Industry forum spread across Asia pacific region• Client/Onshore relationship management and enhancement.• Responsible for driving initiatives within the group and ensure the results from those with a confined focus on the timelines and quality.

Gurgaon, India

Working as implementation project manager to handle employee engagement solutions in Kincentric (Formerly Aon). Responsible for handling client communication and delivering actionable insights pertaining to respective business issues faced.My key responsibilities include:- Delivering employee engagement solutions- Providing support to client leaders- Managing & building a team

Vadodara Area, India

Working as the Market Research Profession on Consumer Analytical Solutions for following responsibilities• Responsible for ensuring the quality and on time delivery of projects for team of 5 people with minimal supervision of the team manager• Preparation of raw input files using Purchase, Demographic and Product Attribute data from Nielsen’s master databases to be used for running analysis • Drive client satisfaction by providing insights and actionable recommendations and also ensure that client needs, diagnosing issues and agreeing solutions that fully support their objectives are being identified • Oversee, develop and train staff and consultants. Provide direction and assistance on an ongoing basis to ensure group has knowledge and technical experience to execute against stated agenda • Running statistical analysis using proprietary methodologies to prepare results necessary to address client business issues • Typical studies include: o Market Structure: Describes aggregate consumer behavior in terms of relative importance of product attributes and interaction among competing products. Outputs generally include Behavioral Maps and Consumer Decision Trees o CASE: Consumer and Shopper Explorer (CASE) tool for consumer panel tracking o Matched Panel Analysis(MPA):Determines effect of promotional activities on chosen households in post period o Single point of contact for European Shopper: This additional role involves understanding the technicalities for the service, training team members and be the go-to person for all technical queries

Noida Area, India

Worked as the Subject Matter Expert for following responsibilities• Preparation of issue log by Error Bucket Methodology.• Creating benchmarks for production team by C-SAT Survey methods.• Designated Subject Matter Expert (SME) for expertise in Ericsson Sprint Data Activations Operations, Quality Audits of Productivity and handling the escalations.• Acted as Performance Improvement Coach (PIC) for the Quality Assurance team and helped them in writing test cases and test plans, resulting in the effective and thorough testing of the data circuits.• Training, Skills Enhancement & Development, Talent Acquisition and Organizational Culture & Capability Development (OCCD).• Analysis of trainer utilization, ageing analysis, attrition analysis through training period and dynamic update of skill platter data, handling trainees concerns as Training Single Point of Contact (T-SPOC).• To understand AT&T’s DSL architecture and to provide 24*7 chat support to AT&T DSL customers.Aim was to resolve any DSL related issue experienced, such as slow speed, dropping connection by AT&T DSL customers online. This was done using some AT&T provided tools or by logging to customers computer using remote connection. • We were using AT&T’s CRM software to record all the interactions that we made with customers. Some secondary issues that we resolved online were:• Missing emails ( AT&T domain)• Support for email clients• Configuring AT&T provided modems• Setting up wireless connections at home• Assisting customers in registering AT&T DSL services.Environments: MS Office, Network Resource Management (NRM), Customer Information System (CIS), Facility Management System (FMS), Trouble Reporting System (TRS)

Bachelor Of Science (B.Sc.), Mathematics, First Division

Activities and Societies: Sports & Cultural Activities

Master Of Business Administration (Mba), E Business, First Division

Activities and Societies: Sports & Cultural Activities

Xii, Mathematics, First Division

Activities and Societies: Sports & Cultural Activities

Xth Education, Science, First Division

Activities and Societies: Sports & Cultural Activities