Mayank Jain Email & Phone Number

Noida, Uttar Pradesh, India

Providing Consulting and Professional services to our IT and Telecom clients globally.

Noida, Uttar Pradesh, India

• Observing onshore & offshore delivery management for technical deliverables of concurrent projects; understanding clients’ needs, requirements, expectations, and devising solutions accordingly.• Creating & managing the estimates, project plan, project schedule, resource allocation & expenses to ensure that targets are reached, understanding process requirements, and providing use cases for the business, functional & technical requirements.• Managing the Nokia Account and a team of Project Managers (PMs) and Technical Project Managers (TPMs).• Collaborating closely with the India CEO and Chairman to align on P&L, Business Growth, and Future Strategies.• Ensuring the short-term and long-term success of the account• Overseeing the large, complex program within the organization• Identify opportunities in the current engagement to cross-sell or up-sell company's offerings• Conceptualizing and executing workshops internally and with customers on technology and business topics to identify new solution area and use cases• Effectively managing programs through the development of robust schedules, change control and risk mitigation• Owning the health of the account on all key metrics (risk, scope, schedule, quality, resources, finance and customer satisfaction). • Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case• Mentoring and managing team members, by giving constant on the job feedback and by providing guidance.

Gurugram, Haryana, India

• Part of Delivery Vertical of Mycom-OSI and working as Project Manager.• Planning and control of Mycom Service Assurance Delivery projects, resource alignment, schedule, stakeholders, and cost control.• Taking care of Resource Alignment, Cost Control, Scheduled management, Stakeholder management in the assigned project.• Liaise closely with Mycom R&D team, end customer management to ensure close relationship and responsiveness to customer needs and address issues discussed in Daily, Weekly and Monthly review meetings.

Noida, Uttar Pradesh, India

• As Delivery Manager of Volte Account, lead team size of 120 Mindtree resources deployed in various Projects and Programs of Volte, CS Core, Packet core and Testing projects.• Planning and control of Nokia Volte Delivery projects, resource alignment, schedule, stakeholders, and cost control.• Ensuring delivery of Nokia Volte Projects as per Work Packages issued.• Billing to client as per successfully delivered work packages.• Initiated many new programs for enablement and ramp up of the team.• Liaise closely with Nokia Management, end customer management to ensure close relationship and responsiveness to customer needs and address issues discussed in Daily, Weekly and Monthly review meetings.• As PM, lead various Projects of Nokia namely Vodafone Qatar Core modernization, Bharti SBC Deployment, SBC Upgrade Project, and DR project till Dec 2020.

Noida Area, India

* Associated with Nokia Account in Communication Media and Technology (CMT) Vertical of Mindtree.* Acting as Delivery Manager for Mindtree Volte Team in Nokia Account.* Significant contribution in team's expansion and Program's growth in last 2 years.* Planning and control of Nokia Volte Delivery projects, resource alignment, schedule, stakeholders and cost control.* As SDM of Volte Account , leading team of 85 Mindtree resources deployed in various Projects and Programs of Volte, CS Core, Packet core and Testing projects.* Liaise closely with Nokia Management, end customer management to ensure close relationship and responsiveness to customer needs and address issues discussed in Daily, Weekly and Monthly review meetings.* As PM, lead various Projects of Nokia namely Vodafone Qatar Core modernization, Bharti SBC Deployment, SBC Upgrade Project and DR project.

Pune

* Part of one of the world largest CRM Transformation Project for Vodafone India.* Leads various activities in CRM Transformation Project for Vodafone India, one of the largest in the World, and Handled portfolios of Delivery Manager, Partner Engagement, Project Governance, E2E Testing Manager and Demand Manager, Business Change Manager.* Plan, monitor, control and tracking of scheduled activities and ensure timely closure by mitigating hurdles and challenges came across.

Pune Area, India

* Responsible for End to End project execution of Alepo Products like PCRF, DPI, CRM, OCS, AAA, Wimax etc.* Well versed with Convergent Charging and Billing solution of Alepo.* Successful onsite Deployment and solution implementation of Alepo products like PCRF, DPI, L3 Switch, Load Balancer for Africell in Congo DR and integrated with Protei DPI and Ericsson / Huawei GGSNs.* Successful PoCs of Alepo Solutions with various 3GPP vendors.

Gurgaon, India

-> Part of GSC-CA BSS, Ericsson India Global based at Gurgaon, India.-> Provide Solutions of different Installation, Upgrade/Migration or feature implementations.-> Knowledge of Ericsson Nodes – SDP, AIR, VS, MINSAT/ECMS, AF.-> Installtion of VS, AIR & SDP and Integration with other charging system nodes.-> Performed Installation & Migration activites of various charging system nodes in different projects around the World being onsite.-> Responsible for Business configuration change in CS nodes to implement the new Chanrging System features.-> Responsible for SS7 & other Service Configuration change in SDP, AIR & VS during upgrades & testing the same. -> Operation & Maintenance of all Ericsson Charging System nodes.

Gurgaon, India

-> Part of GSC-CA BSS, Ericsson India Global based at Gurgaon, India.-> Provide Solutions of different Installation, Upgrade/Migration or feature implementations.-> Knowledge of Ericsson Nodes – SDP, AIR, VS, MINSAT/ECMS, AF.-> Installtion of VS, AIR & SDP and Integration with other charging system nodes.-> Performed Installation & Migration activites of various charging system nodes in different projects around the World being onsite.-> Responsible for Business configuration change in CS nodes to implement the new Chanrging System features.-> Responsible for SS7 & other Service Configuration change in SDP, AIR & VS during upgrades & testing the same. -> Operation & Maintenance of all Ericsson Charging System nodes.

Chennai Area, India

* Providing L2 Technical Support to European MVNO Lycatel for its Operation in All Europe.* Worked on Trouble Tickets and performed Configuration changes as per CR/SR on Plintron IN nodes like SCP, SMSC, USSD, VMS, and RRBS.

Mumbai

* Performed daily IN operations activities like Subscriber Provisioning & Deletion, Offline Adjustment, Refill & Promo attachment, Recharge Voucher Pin Generation & Activation, USSD Configuration and investigate faults and cause related to network problems for Idea Cellular Ltd, Mumbai.* Automation of various IN process.

Gwalior, Madhya Pradesh, India

Key Responsibilities Areas:Handling and monitoring DSL as well as ISDN networks. Installation of LAN, Switches & ADSL Routers.Technical Supervision of fault resolution of complaints regarding Voice as well as Internet connections. Analysis to minimize the complaints of existing and new subscribers and take corrective measures for improvement.Maintaining resolution of more than 90% complaints within 4 Hrs & maintain the fault rate below 3.

Pg-Diploma, Advance Computing (C-Dac)

Completed my PG Diploma in Information & Technology. Course is affiliated from Centre for Devlopment in Advance Computing(C-DAC).

Bachelor Of Engineering - Be, Electronics & Communications, 70%

Activities and Societies: anchoring, Extempore,Debate, GK, SingingI have done my Engineering from Gwalior and Secured 70%.

Higher Secondary, Maths, Physics, Chemistry, Hindi, English

High School, Maths, Science, Social Science, English, Hindi, Sanskrit